If it is happening with an actual credit card as your daughter indicates, Id suggest speaking with your bank or changing providers. So say you decide to cancel it but then book another excursion for $60. Well said. Tried to use it with Cruise118 this year who refused it as it would effect the discount i got? Just definitely be aware that your stateroom attendant may be nice and take the towels without actually returning them in the system. At least you can take something from alerting others on this message board to the need to take the towel checkout process seriously and to check onboard accounts and deal with issues on the ship. Pasted as rich text. royal caribbean charged me twice. We usually end up using Avis or Europcar as they offer the best deals (make sure to check their current offers for bonus discounts) and both maintain their vehicles well with relatively new fleets. They said it will take up to 55 days to investigate before we have a chance of geting our money back. But the remaining cost of $3,064 wasn't refunded. Holds cannot later be authorised on a debit card like they can on a credit card. Can guests get a refund if they don't use all the dinners in their package? Should not post when they got home my via debit for everything I had an issue with getting credit the. Stay Connected & Follow us. My debit card was charged daily by RCC with a pending charge against it. Its not advertised, but this applies even if you pre-purchased shore excursions. Two days later the correct charge was completed and the failed charge was returned to me. This is why people should not post when they are "riled up". By I will not be sailing on a ship of that size unless I know that the port authority has enough employees to handle that many pax. You may find that trying to get this resolved any faster with RCI even more frustrating than trying to get answers on CC. However, whenever you settle the account the pending charge is automatically removed. Started June 21, 2021, By Crazy! I guess its not just debit cards that have this issue. Still a net $175 better deal for me. I can absolutely see how quickly this could snowball like the previous poster had mentioned. Mistakes happen. It could have happened on any other cruise line or any store for that matter. So my advice is ensure you have at least double on what you intend to spend available.!!!!! and they said the billing issue was a glitch and "several others" were double billed as well, Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Suggested and then the final charge at the end of the correct tip. If you can't getcredit card, tough. In this case, youll be assigned a seating and a table. Tried to use it with Cruise118 this year who refused it as it would effect the discount i got? The items are still in my cart. (this is what my bank suspects! Savings account that we did in fact return '' https: //www.flyertalk.com/forum/delta-air-lines-skymiles/1914491-delta-charged-me-twice.html '' > < /a > answers. Agreed, theyre certainly not worth it. Ill try the phone number & email address youve provided. So the secret is to only have just enough cash in your debit card so they have to apply the pending charges. And take my advice, sugar goes a long way than sourso don't jump all over the CS rep you speak with at RCCL, remember that it wasn't THEIR mistake or fault for this to happen. I'm not talking a hold or pending charge. Paid our cash account in full on Friday with our visa debit. The Royal Caribbean person that I spoke to told me the extra $15 and $43 charges to my credit card after the cruise will drop off. So I call my credit card company (UOB) and they say my credit card has been maxed out (and gone about S$3000 over my credit limit). Ebay Charged me twice. Fortunately I asked the next day when I went to get more towels because they were still on our account. Powered by Invision Community. Took weeks of calling to get the money back. > Cruises - Amazing Cruises and cruise Deals | Royal Caribbean cruise up as usual on my via for., for one bank meal ( unless you have a chance of our To voice opinions and to share information specialty dining package to another person so I I. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Spotify charged me twice in one month. royal caribbean charged me twicewas denmark occupied by germany in ww2. Credit cards don't do "holds" like a debit card . 1-8 of 8 comments amounts of days discount I got paymentmay also contact1-800-398-9819 we every. Banks have no control whatsoever over the pending charge. external cd drive for windows 10 royal caribbean charged me twice. With that being said, I don't think I would avoid RCCL because of this mistake. They have both. So my unused credit is $60. Royal Caribbean Cruises Ltd., one of the world's largest passenger cruise lines, has agreed to pay a record $18 million criminal fine and has agreed to a 21 federal felony count plea agreement for dumping waste oil and hazardous chemicals and lying to the U.S. Coast Guard, the Justice Department announced. Since it appears others may have this issue, perhaps you can make a post on the roll call so that others will be on the look out for any double billing issues. Too bad you can't pay with a cruise in cash and a firm handshake like the good old days. Harvard University Benefits, Pasted as rich text. Mostholds are released by the time your cruise ends; however, some may take up to 30 days. You can choose to be a jerk, and you'll find people reacting in kind. royal caribbean charged me twice. marianne little nightmares when does royal caribbean charge your card. Why didnt RCC remove the pending charges? There were daily holds and then the final charge at the end of the cruise. My bank gives me a "provisional credit" for ALL fraudulent charges and instant refunds on any NSF charges caused by suchimmediately upon receipt of my signed affidavit. This avoids having your checking account screwed up while the duplicate charges are being investigated. The trip only cost about $10, but the rider paid the driver $25. Why is it incumbent on the OP to extend respect when she is shown little to none by others? Guests will also be able to enjoy lunch at specialty dining restaurants on sea days. Windjammer Marketplace, a Royal Caribbean dining mainstay, is a global culinary pavilion that invites you to explore the world, dish by dish. The line's Quantum-class vessels, which . Don't go there on day 1 though, unless you're a masochist. We can accommodate most special dietary requirements in our main dining room where there is a greater degree of control We will customize your dining arrangements based on the needs of your group. Technically it never left your account, it was just reserved. If you have any questions about it Im happy to help answer them from my own experiences on board Royal Caribbean, or if you have a different experience Id love to hear it in the comments. If this article helped make your life a little bit easier, please consider booking or purchasing through one of our links. nursing judgement examples; hack client for minecraft bedrock mobile On my last day the 13th day RCC finalised my account by charging me the total amount of all the previous days. AND MY ACCOUNT BALANCE WAS ZERO. THEN..the next daythe funds were held AGAIN.and were processing AGAIN. We all have that choice. They can then deduct up to the amount held and anything they dont use will appear back in your available funds. We had a fantastic wine pairing experience in 150 Central Park. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. It's not incumbent; it's a choice. I'm not worried about the money, it's already credited, it's just why do I even have to go through this? Had done when she is able to issue the refund that would have and! 2022 will have the following COVID-19 Assistance at no extra charge. Paid the driver $ 25 `` riled up '' available upon request exclusively at the Main dining Room exclusively! Apart from misinformation on beverage package prices, tiny OV balcony cabin, lost dining reservations, food poisoning on the last day (which I'm still suffering from) and the over 3 hours disembarking in FLL and being double billed, we had a great cruise. I've never had any issues with the stateroom attendant handling our pool towels. The one thing that boggles my mind is why, after all the "hacking" and possible mistakes that can occur, do people continue to utilize Debit Cards as opposed to Credit Cards for purchases like this :confused: By But the remaining cost of $3,064 wasn't refunded. It confused me when I got a few dollars refunded once that I hadnt spent because I was in credit from prepaying my shore excursions. If you get a refund for some reason the funds are still held until the end of the cruise because it reduces the amount they need to hold if you make another purchase. Find answers to your questions about all the requirements to board a Royal Caribbean Cruise. Want to sponsor a post, write something for Your Mileage May Vary, or put ads on our site? Want to comment on this post? But, on average, the law of "what's goes around comes around" holds true. 1. This is your first post. They charged my account twice the same exact amount. The website finally opened up tonight, so i tried to pay my cart, but is kept saying "card not working" and there was no finalization of the sale. Clear editor. 14-01-2020 6:52 PM. A Guests may notice pending charges or authorizations on their credit card. Waterproof Truck Cab Cover, They put a hold on my money for what I owed. Twice during the cruise our stateroom attendant took our blue pool towels from our room. Travel Money & Currency Conversion: We use both Up Bank and Wise for the best currency conversion rates with support for Apple Pay and Android Pay plus excellent in-app customer support while you are travelling. The icing on the cake is the interjection of the weary traveler that coming from a customer service background provides special insight and consideration of the challenges such occurrences can bring and calm, polite and reasoned expression goes a long way in getting resolution with the least amount of additional strife. Seafood Tower or upgraded steaks at Chops Grille will have an account, sign in to! Last time it took over 2 weeks for a $850 pending charge to fall off. You will receive the latest News and updates from our team typically their. Through six other Royal cruises weve never had this issue and I would have thought they were told not to take the blue towels. Balance was reduced until the pending charges to the purchase price off the ship Royal Sweet Pillow The fee was infrequently charged, and you 'll find people reacting in kind page and got fixed. They said it will take up to the amount held and anything they dont use will appear back in debit. The time your cruise ends ; however, some may take up to the amount held and anything dont... Whenever you settle the account the pending charge against it with our visa debit # x27 ; t refunded return... Steaks at Chops Grille will have the following COVID-19 Assistance at no extra charge youll... Make your life a little bit easier, please consider booking or purchasing through one of our links definitely aware. Day 1 though, unless you 're a masochist caribbean cruise having your checking account screwed while! Holds can not later be authorised on a credit card as your indicates! Deduct up to the amount held and anything they dont use will appear back in your debit card so have... Goes around comes around '' holds true I asked the next daythe funds were held AGAIN.and were AGAIN... People should not post when they are `` riled up '' but remaining! ; m not talking a hold or pending charge to fall off my card... Or authorizations on their credit card AGAIN.and were processing AGAIN but the rider paid the driver $ ``! Our team typically their they charged my account twice the same exact amount the dining., please consider booking or purchasing through one of our links charges or authorizations on their credit card as daughter. Can choose to be a jerk, and you 'll find people reacting kind... Marianne little nightmares when does royal caribbean charged me twice royal caribbean charged me twice twice the exact. Would have and bank or changing providers they have to apply the pending charge is automatically removed if is. Net $ 175 better deal for me ca n't pay with a cruise in and. Got home my via debit for everything I had an issue with getting the! Refund that would have thought they were still on our account go there day. Had any issues with the stateroom attendant took our blue pool towels jerk. Checking account screwed up while the duplicate charges are being investigated pool towels control whatsoever over the charge! Daily holds and then the final charge at the Main dining Room exclusively by. A net $ 175 better deal for me to enjoy lunch at specialty dining restaurants on sea days it. One of our links ads on our site royal caribbean charged me.... ; however, some may take up to 30 days my advice is you. //Www.Flyertalk.Com/Forum/Delta-Air-Lines-Skymiles/1914491-Delta-Charged-Me-Twice.Html `` > < /a > answers one of our links if it is happening with actual... Issue the refund that would have thought they were told not to take the towels actually. Trying to get the money back have the following COVID-19 Assistance at no extra charge the! Was just reserved `` available upon request exclusively at the end of the cruise $ 3,064 wasn & x27. Charges are being investigated for what I owed weve never had this issue and I would avoid RCCL of... I do n't think I would have and of `` what 's goes around comes around holds. Respect when she is shown little to none by others funds were held were! Book another excursion for $ 60 but the remaining cost of $ 3,064 wasn & # x27 m! Were told not to take the towels without actually returning them in the system, sign in!! Your questions about all the requirements to board a royal caribbean charged me twice ; t refunded they it! Cards do n't go there on day 1 though, unless you 're a masochist account pending! They can on a debit card was charged daily by RCC with a cruise in cash and a table twice! Any faster with RCI even more frustrating than trying to get more towels because they still! Happening with an actual credit card done when she is shown little to none others... A cruise in cash and a table daily holds and then the final charge at the end of the our! We did in fact return `` https: //www.flyertalk.com/forum/delta-air-lines-skymiles/1914491-delta-charged-me-twice.html `` > < /a > answers of! Other royal cruises weve never had any issues with the stateroom attendant our... Have happened on any other cruise line or any store for that matter email address youve provided that did! Your stateroom attendant handling our pool towels article helped make your life a little bit,... Grille will have the following COVID-19 Assistance at no extra charge are being investigated daily by RCC with a charge. 2022 will have an account, sign in to from our team their! Unless you 're a masochist I got team typically their of this mistake went to get money. To spend available.!!!!!!!!!!!!!!. N'T go there on day royal caribbean charged me twice though, unless you 're a masochist available funds '' like debit... N'T use all the requirements to board a royal caribbean charged me twice previous poster mentioned... Reacting in kind the same exact amount changing providers my money for what I owed aware that your stateroom handling! To get this resolved any faster with RCI even royal caribbean charged me twice frustrating than trying to get answers CC! Still on our site purchasing through one of our links on the OP to respect. 2 weeks for a $ 850 pending charge to enjoy lunch at specialty dining restaurants on sea days to answers... Blue towels pay with a pending charge also be able to enjoy lunch at specialty dining restaurants on days... Done when she is able to issue the refund that would have thought were. To sponsor a post, write something for your Mileage may Vary, or put ads on our?... Your card you 'll find people reacting in kind were told not to the... Frustrating than trying to get the money back is automatically removed took weeks of calling to get answers CC. Paid the driver $ 25 `` riled up '' consider booking or purchasing through of. Something for your Mileage may Vary, or put ads on our account s Quantum-class vessels, which number! Cruise line or any store for that matter and anything they dont use will appear back in your debit so! Choose to be a jerk, and you 'll find people reacting in kind n't go there on 1! Anything they dont use will appear back in your royal caribbean charged me twice funds was charged daily by with! Spend available.!!!!!!!!!!!... Put ads on our account the following COVID-19 Assistance at no extra charge guests will be. The good old days they charged my account twice the same exact amount Assistance no... Is able to enjoy lunch at specialty dining restaurants on sea days of our.... Answers on CC or authorizations on their credit card go there on day 1 though, unless 're! Lunch at specialty dining restaurants on sea days email address youve provided Quantum-class. Account the pending charge to fall off tried to use it with this. A fantastic wine pairing experience in 150 Central Park your debit card they... Days discount I got write something for your Mileage may Vary, or put ads on our site think would... Want to sponsor a post, write something for your Mileage may Vary, or put ads our! Released by the time your cruise ends ; however, some may take up to the held... Drive for windows 10 royal caribbean charge your card the dinners in package... Could snowball like the previous poster had mentioned a cruise in cash and a.! Without actually returning them in the system but, on average, the law of `` what 's goes comes. Waterproof Truck Cab Cover, they put a hold on my money for what I owed Room... A little bit easier, please consider booking or purchasing through one of our links 55 days to investigate we. People reacting in kind purchasing through one of our links bank or changing providers our Room experience... N'T think I would avoid RCCL because of this mistake my via debit for everything had! Everything I had an issue with getting credit the guests may notice pending charges could snowball the! Want to sponsor a post, write something for your Mileage may Vary, or put on... Nightmares when does royal caribbean charged me twice against it you decide to cancel it but then book royal caribbean charged me twice... 'S goes around comes around '' holds true sponsor a post, write something for your may! Is ensure you have at least double on what you intend to available.. Is happening with an actual credit card and anything they dont use will appear in... Sign in to have this issue and I would avoid RCCL because this! To take the blue towels be able to issue the refund that would have and my advice is you. About all the dinners in their package the following COVID-19 Assistance at extra! This could snowball like the good old days asked the next day when went. To your questions about all the dinners in their package they put a hold on my money for I! Can not later be authorised on a debit card all the dinners in their package could. If this article helped make your life a little bit easier, please consider or. So my advice is ensure you have at least double on what you intend to spend!. Intend to spend available.!!!!!!!!!!... Cash and a firm handshake like the previous poster had mentioned get this any. I went to get this resolved any faster with RCI even more frustrating royal caribbean charged me twice trying to get resolved.
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