0800 197 8050. You can check out the balance using that link. Cruise News 2021 Royal Caribbean Future Cruise Credit Refund Policy, Should You Take A Cruise Refund Or A Future Cruise Credit, > > 2nd Guest 60% Off with RC on Cruise Direct. But, now there are a bunch of FCCs out there somewhere. But leaving a customer with a small balance or even a few hundred dollars with only one way to spend it seemed like a very customer-unfriendly move. Before taking future cruise credit ask yourself if you are really going to be able to commit to cruising in 2021. So read, on to find out how. Development and authoring of online workshops and supplementary web material Kay Powell. Regent Seven Seas Cruises; Riviera Travel; Royal Caribbean; Scenic River Cruises; Seabourn; Silversea; Star Clippers; Virgin Voyages; Destinations. Taxes and fees, as well as any pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment within 45 days from the cancellation date. , if you pre-purchased any amenities and packages like internet, beverage, dining, or RoyalUp Upgrade, those will be automatically refunded. Even during the darkest days when the Centers for Disease Control (CDC) had banned cruising and refused to work with the cruise industry on a return, the cruise lines kept selling future sailings. The bonus amount above fare credits, however, will still expire on the original expiration date. Under what circumstances was this done? Some cruise lines have been flexible with this policy, but your mileage may vary. They are not part of the FCC. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. If you have your FCC certificate number start going through the motions of booking a cruise. During the pandemic shutdown, most travelers who opted for a Future Cruise Credit rather than a refund did so because the cruise line offered an incentive for choosing the FCC. People, of course, don't want to pay for a cruise that may not happen or that covid may make it impossible for them to go on. Guests with unredeemed Future Cruise Credits should be aware that this new non-expiration policy only applies to credits offered in certain situations. Many cruisers still have future cruise credits from the global cruise industry shutdown of 2020 and 2021 that remain unused. A future cruise credit above the amount you paid may be enticing, but if you have the option to get a refund, that may make more sense for flexibility. Royal Caribbean requires all passengers age 12 or older to be fully vaccinated in order to cruise. That led to some problems, the biggest of which might have been customers both getting their FCC and being able to track it. In theory, when a cruise was canceled or the customer canceled a cruise and opted for the credit, an FCC was sent via email. However, this only applies to certain types of onboard credit. It cannot be used towards add-on purchases, like drink packages, shore excursions, port fees or taxes. Some cruise lines require you to use all of your FCC at once or forfeit the overage so, if you dont use it, you lose it. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have plenty of time to make up your mind. You can post now and register later. Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. So, the numbers, and I and I get a daily report on the numbers of delays in refunds and FCC fees, are coming down. A future cruise credit is a voucher good for a future cruise. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. Royal Caribbean Group (NYSE: RCL) is one of the leading cruise companies in the world with a global fleet of 64 ships traveling to approximately 1,000 destinations around the world. If not call Royal and explain the situation. 2023 TheStreet, Inc. All rights reserved. These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. Just make sure you put a note in your calendar about when the future cruise offer ends and when you should expect your refund. Pasted as rich text. I made a new booking for 2022. And by the way, this requires more training than other things, Fain said. If a Future Cruise Credit was leveraged to pay for a reservation now impacted by the suspension of cruising, Royal Caribbean will make it easier by combining all funds into one voucher. Watch for email updates from the cruise line with which you are booked. I think I saw this asked on another thread but can't find it either. If you are booking multiple cabins, you can enter your Future Cruise Credit number(s) for each room. Well help you navigate the redemption process while providing personalized service and advice you can trust. Have you found yourself with some Royal Caribbean onboard credit and want to know how you can spend it? The cruise line said in the email to travel agents that it has reevaluated the structure of commissions when your clients redeem future cruise credits and is extending the policy because of the support the agent community has given it over the last decade. Royal Caribbean also shared in June that any unused FCCs would not expire. Read more:Top things you didn't know travel agents can do for your cruise vacation. When something like this happens, he continued, it builds on itself. These include: Recommended Reading: Do Cruise Lines Require Vaccinations. Otherwise, a few things could happen again, depending on the cruise line. Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. The change applies to future cruise credits a guest has received during the pandemic between 2020 and early 2022. You cannot paste images directly. You can apply your Future Cruise Credit toward an existing reservations balances or book another cruise vacation for the future. The cruise line wants you to book a new cruise and this is the main motivation behind them offering extra cruise credit. 20102023Regal Sea Media LLC. Dont Miss: Sunset Cruise Indian Rocks Beach. If your sailing was cancelled as part of our COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. Royal Caribbean had to build a system to handle a massive amount of credits on the fly. I was able to do just that on the new website, you put the last name and the number of the FCC and it tells you the amount you have. Like what you see? If you have worked with a travel advisor on booking your cruise, reach out if you have questions, or reach out to the cruise line directly. To make it easy for you during this difficult time, we will take care of everything no action needed from your end.Alternatively, a full refund is an option for your clients, if preferred. If you book on your own, here's how to redeem a FCC for a new booking on Royal Caribbean's website: Heres how to redeem online for existing bookings: Have our travel agency partner get you a free quote for a Royal Caribbean cruise. All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. 3. As always, the most important thing to us will always be the safety of both our guests and crew. Heres how I get the lowest price when I book a cruise. Royal, and other lines, tend to distribute future cruise credits if something goes wrong on a sailing, like delays or cancellations due to weather. With your support, we can create more exciting content and share with everyone! Started August 27, 2021, By Royal Caribbean Makes a Big Future Cruise Credit Change Royal Caribbean has decided to allow passengers to, in some cases, apply the balance of an FCC to their onboard credit. Also Check: Are There River Cruises In The United States. Meanwhile, all other travel, such as trips booked directly through cruise lines or other online travel agencies, earn 2X points. While these travelers didnt get any extra value tacked onto their FCC, they also didnt lose money. You can do it right online. Any pre-bought amenities such as internet, beverage packages and dining will be refunded automatically. No need to rush this decision - refund requests are available through December 31st, 2021. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Royal Caribbean sailing. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. @crisgold52This may be a rookie question. The 125% Onboard Cruise Credit offer window varies depending on when your sailing was suspended. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. To account for the inconvenience the cancelled cruises have caused, travelers are eligible for a 125% Future Cruise Credit . If not, just leave blank, Royal Caribbean will give leftover cruise credits as onboard credits instead, Top things you didn't know travel agents can do for your cruise vacation, Royal Caribbean allows cancellations up to 48 hours before sailing due to Coronavirus outbreak, Here is where you can smoke on a Royal Caribbean cruise, Royal Caribbean introduces new payment program for anyone that books with a travel agent, Royal Caribbean removes future cruise credit expiration dates, Royal Caribbean Lift and Shift information & frequently asked questions, Royal Caribbean has significantly reduced refund delays to under a month. You will receive an email letting you know if your credit was valid. Amazon Partnership Shows 'Turnaround' for Peloton. Were not to a point yet where I no longer need to get that daily report. Should I cancel before the final payment date and take a FCC for the deposit amount since the deposit is nonrefundable?? Weve added technical capabilities to hopefully speed up more of the processes. REAL ENGLISH AUTHENTIC LEARNING. When the final payment date approaches, the decisions get reallytough. I would assume that the FCCs are going to the client and copied to the TA. Sign up free or chat with an expert to find out more. Without a host organizing things around here, lots of posts will get lost in the mess. Once youve taken future cruise credit and booked a new cruise you cant then cancel and get your money back. Going along with this, the value of a Future Cruise Credit can only go towards the cruise fare itself on most cruise lines, and not towards any taxes and fees. . Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. Any way to use part of it as an OBC and part to pay off our next planned cruise? Royals Symphony of the Seas. I can also do a FUNDS MAINTENANCE TRANSFER of TAXES after final payment between my November and February bookings or I can simply change the ship and sail date from November to April (which I actually might do as so to create a 'new backup'). If your future cruise credit exceeds the cost of the cruise, a new future cruise credit will be issued in the amount of the leftover balance. Please dont book with any old company just because they have a cheap deal. Looks like it definitely will go to both TA and guest. I paid the deposit with a credit card and the rest I paid with my future cruise credit. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. Theseare all standard policies. 20102022Regal Sea Media LLC. Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. In a situation where a future cruise credit is applied to a booking, but the full value is not utilized, instead of a new future cruise credit being created for the remainder balance, it will be issued asonboard credit on the cruise that they're using the cruise credits in the first place. Book and get $500 Savings Credits bonus to use on you future cruises, hotels, resorts and more with iCruise Rewards. Once again, check with your cruise line to see how they handle leftover FCC value if youre looking at a cruise that costs less than your original voyage. This does vary by cruise line so make sure that you check this before accepting future cruise credit. Future cruise credits have become widely available due to the current voluntary cruise shutdown that Royal Caribbean is engaged in, which means while cruises are being cancelled due to the global health crisis, Royal Caribbean is offering guests future cruise credits. I received this last night. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. By ColumbusMike, March 14, 2020 in Royal Caribbean International. To make it easy for you during this difficult time, we will take care of everything no action needed from your end. Choose a trusted travel agent with a best price guarantee. We also have 1 cruise for Jan 2022. At Royal Caribbean International, the safety and well-being of our guests and crew is our top priority. Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition . Some cruisers had to pay the balance in cash others booked a cruise for less than the amount of the credit, ending up with a small remainder. Your previous content has been restored. If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. Enter your payment and personal information. Action Alerts PLUS is a registered trademark of TheStreet, Inc. Start the year strong, access the AAP portfolio today. Search Cruises; Cruise Deals; Weekend Cruises; Last Minute Cruises; Family Cruises 2021-2022 Cruises . Are There River Cruises In The United States, If you own at least 100 RCL shares, you will receive $50 OBC on cruises of 5 nights or less, $100 on cruises of 6-13 nights and $250 on longer cruises. I know on other issues they have been holding steadfast to the policy with no exceptions. We will help you explore the best options to fully maximize the value of your Future Cruise Credit and make your vacation memorable! I was informed that If I cancel I will lose the non-refundable amount. You can't use the FCC to pay the initial deposit on a new cruise, but you can apply it to the entire cruise after it has been received. Book your next Royal Caribbean cruise today! Future Travel Credits are subject to the individual travel suppliers terms and conditions. Funds held in penalty refers to the fare price paid for a cruise, which becomes a penalty if a cruise is canceled too close to the sailing date. For example: There seems to be so many different scenarios and I'm never sure what happens in each case. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. Enter your payment and personal information. Menu. We'll send you a weekly newsletter to your inbox. If youve used a travel agent it can take a little longer as the travel agent needs to work out which part of your payment was the cruise and which was for the taxes/fees. Royal Caribbean will refund you in cash automatically. Travelers would have to book a second cruise or forfeit some of the money they paid. As of June 1, 2022, Royal Caribbean announced all unredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. SUITE SIZE 33.5 M2 BALCONY SIZE 25 M2 LAYOUT 1 Marble Bathroom Private Balcony Sitting Area Maximum of 3 Guests AMENITIES FREE Valet Laundry Service FREE 1-Night Pre-Cruise Hotel Package Including: - FREE Transfer Between Hotel and Ship - FREE Breakfast - FREE Porterage FREE Unlimited WiFi includes up to four logins, four devices, per suite . Our goal is to resume operation on April 11th, 2020. Cruise lines often issue future cruise credits to customers when cancel a sailing, in lieu of a cash refund. Future Cruise Credits are use them or lose them, and once you opt for a FCC, it cannot be refunded for cash. She also heard of solo cabins, unlike the rcl agents I spoke with before she spoke with me. Choose a trusted travel agent with a best price guarantee. Step 1 Fill out the onboard credit form offered to you by the travel agent or cruse line. Also Check: Cruise From Usa To Australia 2022. What precautions have been taken to prevent the spread of COVID-19 while onboard? It's BEYOND frustrating. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. I wanted to share that we actually are going to allow one-time transfers of FCC, Rita Stolze, Royal Caribbeans associate vice president of trade support and service, told the travel agents, Hochberg first reported. Here are the answer to some frequently asked questions regarding Royal Caribbean future cruise credits. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus 125% of any amount paid by the guest on the cancelled sailing. ALL RIGHTS RESERVED. Royal Caribbean on April 27 held a webinar with travel agents, during which it said that a person holding a future cruise credit could now do a one-time transfer of it to someone else. Travel agents were informed on Wednesday that Royal Caribbean decided it would make more sense to let clients redeeming a future cruise credit that has a leftover amount to become an onboard credit instead. In many cases, Royal Caribbean International offered guests FCCs worth 125% of the fare they paid if they accepted the credit, whereas the standard refund remained at 100%. Often the dollar value is 100% of the amount the passenger paid. This whole COVID thing had me collecting FCCs like crazy and I have no idea how much is there after booking and having so many cancelled and rebooking only to have it cancelled again, we gave up. As of June 1, 2022, Royal Caribbean announced that allunredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. Call 866-712-7447 or book online today! , please contact the service provider directly for your options with them. All other FCC types remain unchanged and will continue to enforce the expiration date noted on the Future Cruise Credit. Guests either elected to receive them in lieu of a refund when Royal Caribbean cancelled a cruise, or took them when they decided to cancel a cruise reservation during the pandemic. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Royal Caribbean sailing. You will be able to leave a comment after signing in, By Your FCC will be attached to your cruise line loyalty information or rewards profile the VIFP Club at Carnival, for instance, or Royal Caribbeans Crown & Anchor Society. The incremental 25% bonus value, however, will maintain the current expiration date noted on the Future Cruise Credit and will remain active until this point. The email, signed by Assistant Vice President of Guest Experience Aurora Yera-Rodriguez, explained: The 25% bonus value provided through Global Suspension will remain active through your original expiration date and you have until that date to book a new sailing to take advantage of this bonus amount. I dislikebooking a cruise but only getting FCCs in return. Royal Caribbean has been steadily simplifying the future cruise credit process for guests to ensure they can easily use the money they are owed. Does your credit card card have any kind of travel protection? The cruise line continues to address passenger pain points and it just solved a big one. As a result, w, e are suspending operations for sailings that depart from US ports (including Puerto Rico) effective at midnight tonight, March 14, As a result of this change, were providing you with a, 125% Future Cruise Credit to come back and sail with us by. Weve added a lot of people to the process. how can i see how much future cruise credit I have.? "In a situation where a future cruise credit is applied to a booking, but the full value is not utilized, instead of a new future cruise credit being created for the remainder balance, it will be issued as onboard credit on the cruise that they're using the cruise credits in the first place," Hochberg, who is not affiliated with the cruise line, shared. If your Royal Caribbean cruise has been affected by cancellations you can receive 125% Future Cruise Credit to use by 30th April 2022 on sailings departing up to 30th September 2022. Cruises are finally getting a 'fair share' of the travel recovery Analysts and agencies alike are reporting a better-than-expected start to Wave season. Royal Caribbean, initially cancelled sailings from US ports due to the coronavirus pandemic on March 13 and on March 14 followed up by suspending operations for the remainder of its sailings worldwide. You could lose your remaining FCC value, or some lines will allow the rest of the FCC to go towards onboard credit. Does it get converted to onboard credit? Have your Future Cruise Credit number ready. But during the COVID-19 pandemic, some lines have offered passengers future cruise credits with a dollar amount of 125%, 150% or even 200% of the amount the passenger paid for a canceled cruise. So she seems good. If you don't have the certificate number you must call them or your travel agent if you use one. It currently does require a call into the call center, but were actually working on an enhancement where it can be used through the real-time redemption tool. Cruise benefits: Cardholders earn 5X points on all travel purchased through Chase Ultimate Rewards, including cruises, making this one of the most rewarding cards for cruise purchases. In addition, cruisers sometimes receive future cruise credits when cancel a sailing. Every cruise line is a little different. on your own, please contact the service provider directly for your options with them. Those double entries show up as lower-priced items that you cannot actually add to your cart because it can't find an associated timeslot to choose when you pick it. Idk but she said even if not booked direct, I could get the fcc applied by myself. If you cancel early and then the cruise line later cancels that sailing, it may negate the option for a full refund. All CFAR credits are valid for a period of two years from the original date of travel. This is based on the total cruise fare paid and will be automatically issued via email. 2) If you use a portion of the balance of a Future Cruise Credit, you can't find the balance from it since the balance will be reissued as a new Future Cruise Credit certificate, and not immediately, but within 2 to 4 weeks. Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. 2) It should be possible to either reduce the balance on a Future Cruise Credit as it is used, or to immediately issue a new certificate with the remaining balance once some portion gets used; either way, it shouldn't take 2 to 4 weeks, and should be possible to immediately apply amounts from a Future Cruise Credit to multiple bookings. Some exclusions may include: Each cruise line will have its own limits on when you can redeem your Future Cruise Credit, which may be subject to expiry and blackout date limitations for new bookings. There are many ways that you can get Royal Caribbean onboard credit. . In the meantime, well continue to monitor the global situation. Under that program, which has since ended, customers could book a cruise, pay for it, and get a full refund if they opted out of sailing at least 48 hours before the cruise. We will have many questions. Enabling customers to automatically transfer future cruise credits should make that process easier and keep customers from clogging up its customer-service phone lines. We've been around for so long, we're local. If you have an account, sign in now to post with your account. Most cruise lines give customers a year or two to rebook a cruise using a FCC. Paste as plain text instead, On 3/14/2020 at 1:53 AM, Russ Lomas said: On 3/14/2020 at 7:04 PM, Ourusualbeach said: 19952023, The Independent Traveler, Inc. At Royal Caribbean International, the safety and well-being of our guests and crew is our top priority. {{selectedOption.countryName}} {{option.countryName}} 2. Review your options carefully and consider external factors before making a decision. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Click "submit." You will receive an email letting you know if your credit was valid. , Yahoo , , , , . The policy with cancellations regarding refunds and future cruise credit with Royal Caribbean depends on when your sailing was cancelled. As more cruises continued to be canceled, however, and as conditions for the cruising restart remained in limbo, travelers grew more cautious. What Is Included In Concierge Class On Celebrity Cruises. Apparently, once you use the original FCC certificate, that certificate is considered "redeemed" even if you did not use all of the FCC(see below). The cruise line just made it easier to recoup the entire credit amount by letting travelers use any leftover credit to pay for onboard expenses on their cruise. Element of bookings where Planetcruise.com are the tour operator of the FCC by. Line royal caribbean future cruise credit balance make sure you put a note in your calendar about the! Will take care of everything no action needed from your end will get in... This is the main motivation behind them offering extra cruise credit you by the,..., such as internet, beverage packages and dining will be automatically refunded to the client and copied to cruise. To get that daily report Fill out the balance using that link noted on the fly you must them! Excursions, port fees or taxes the motions of booking a cruise using FCC... There are a bunch of FCCs out there somewhere lines give customers a year or two to rebook cruise... Your FCC certificate number start going through the motions of booking a cruise but only getting FCCs in return our. Cruises in the past few years, lines have issued millions of future credits... Massive amount of credits on the cruise line wants you to book a cruise their cruise fare paid will... Of your future cruise credit and want to know how you can spend it, up! Cruise credits a guest has received during the pandemic between 2020 and 2021 that remain unused way to use you... Tour operator of the money they paid I have. are really going to the policy with cancellations regarding and. Vacation for the future cruise credits to customers on sailings canceled due to the line! Types of onboard credit cruise you cant then cancel and get $ 500 Savings credits to. Process for guests to use on you future Cruises, hotels, resorts more! Booked a new cruise you cant then cancel and get your money.... Problems, the decisions get reallytough fare, including the deposit is nonrefundable? mileage may vary you your., 2020 in royal Caribbean allows guests to use part of it as an OBC and to! Booked direct royal caribbean future cruise credit balance I could get the lowest price when I book a cruise! Going through the motions of booking a cruise some frequently asked questions regarding royal Caribbean allows guests to they! Included in Concierge Class on Celebrity Cruises a second cruise or forfeit some of the holiday if. Approaches, the safety of both our guests and crew is our priority... Many cruisers still have future cruise credits should be aware that this new non-expiration policy applies! Want to know how you can get royal Caribbean requires all passengers age 12 or to... A credit card card have any kind of travel so many different scenarios and I 'm never sure what in. Travel agents can do for your options with them some lines will allow the rest of the holiday Crown amp! Issued via email unused FCCs would not expire of 2020 and 2021 that remain unused Upgrade, will! All other FCC types remain unchanged and will continue to monitor the global.. Lines or other online travel agencies, earn 2X points OBC and part to pay our... Amount of credits on the total cruise fare, including the deposit our. I get the FCC to go towards onboard credit to handle a massive amount of on. Your FCC certificate number start going through the motions of booking a cruise when cancel sailing. Their cruise fare, including the deposit take care of everything no action from... By ColumbusMike, March 14, 2020 in royal Caribbean allows guests to use their cruise! For so long, we & # x27 ; re local have FCC... Authoring of online workshops and supplementary web material Kay Powell main Menu available through December 31st,.... Price guarantee with some royal Caribbean had to build a system to handle a massive amount credits. Expert to find out more your options with them subject to the TA ; re local chat with an to. Has been steadily simplifying the future some cruise lines have been flexible with this,! Form offered to you by the way, this requires more training than other things, Fain said n't it... You cancel early and then the cruise line with which you are going. 14, 2020 in royal Caribbean also shared in June that any FCCs. Hotels, resorts and more with iCruise Rewards free or chat with an expert to out... Trusted travel agent redeem it by providing them with theCertificate number and booking.... As an OBC and part to pay their cruise fare paid royal caribbean future cruise credit balance be. Refunded to the cruise element of bookings where Planetcruise.com are the tour operator of the FCC applied by.! Start the year strong, access the AAP portfolio today choose a trusted travel agent redeem it by providing with... More exciting content and share with everyone 14, 2020 in royal Caribbean International the. Can create more exciting content and share with everyone book and get $ 500 Savings credits bonus to use you! Will help you navigate the redemption process while providing personalized service and advice you can royal... Certificate number start going through the motions of booking a cruise be able to track it regarding refunds future. Account, sign up free or chat with an expert to find out more packages and dining be... Travel suppliers terms and conditions with some royal Caribbean also shared in June any! Some of the holiday making a decision using a FCC for the deposit the biggest of which have... As trips booked directly through cruise lines often issue future cruise credit to address passenger pain points and it solved! By myself received during the pandemic between 2020 and 2021 that remain unused email updates from the global situation addition. Cruisers are fully prepared for their cruise vacation x27 ; re local the change to... Day at CocoCay contact us back to main Menu have the certificate number you must call them or travel... From the cruise line so make sure cruisers are fully prepared for their cruise fare and... Credits a guest has received during the pandemic between 2020 and 2021 that remain unused expiration date noted the... Applied by myself, travelers are eligible for a 125 % future cruise credit process guests... Agents I spoke with me inconvenience the royal caribbean future cruise credit balance Cruises have caused, travelers are eligible for a full.! Part to pay their cruise fare paid and will be automatically issued via email you could lose remaining... Advice you can check out the balance using that link trips booked directly through cruise lines Require Vaccinations continues... Have. second cruise or forfeit some of the amount the passenger paid pandemic between 2020 and that. And get $ 500 Savings credits bonus to use on you future Cruises, hotels, resorts more. Lost in the past few years, lines have been holding steadfast to the client and copied the! International, the safety and well-being of our guests and crew existing reservations balances or book another cruise.... And it just solved a big one the amount the passenger paid to. Are fully prepared for their cruise vacation for the deposit agents can do for options! Your sailing was suspended quot ; you will receive an email letting you know if your credit was.! Have to book a cruise allows guests to ensure they can easily use the they! Decisions get reallytough be used towards add-on purchases, like drink packages, shore excursions, fees... Well-Being of our guests and crew is our Top priority was suspended added a lot people! An expert to find out more TheStreet, Inc. start the year,... Was cancelled could happen again, depending on the future cruise credits by cruise line so make sure cruisers fully. Apply only to the original date of travel protection cruise offer ends and when you should your. Dining will be automatically refunded this requires more training than other things, Fain said go. { option.countryName } } 2. Review your options with them part to pay their fare... The original date of travel development and authoring of online workshops and supplementary web material Kay Powell she spoke before! Help you navigate the redemption process while providing personalized service and advice you can get royal Caribbean has been simplifying... Will be automatically refunded to be able to track royal caribbean future cruise credit balance continues to address pain. You explore the best options to fully maximize the value of your future cruise credit toward an existing reservations or!, he continued, it builds on itself, depending on the fly any amenities... The COVID-19 pandemic the onboard credit a future cruise credit ends and when you should expect your refund more... I saw this asked on another thread but ca n't find it either agencies. Cancel and get $ 500 Savings credits bonus to use on you future Cruises, hotels, and. Caribbean onboard credit and want to know how you can spend it agent redeem by! Such as internet, beverage, dining, or some lines will allow the I! The FCC applied by myself your mileage may vary have the certificate number you must call them or travel... Any old company just because they have been taken to prevent the of... Be the safety of both our guests and crew is our Top priority, now there are many ways you! Your own, please contact the service provider directly for your options with them and... ; cruise Deals ; Weekend Cruises ; Last Minute Cruises ; Last Minute ;... You know if your credit card card have any kind of travel aware that this new non-expiration policy only to... Enter your future cruise credits to customers when cancel a sailing, in of... Early and then the cruise line with which you are really going to be to... On ships and ports book and get $ 500 Savings credits bonus use...
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