Yes, it is safe to uninstall it. . You dont need it and it can cause problems. My procedure for using SupportAssist is as follows. Here is the Dell side of the story. Yes, that the first thing that came to my mind after reading this. Il consenso a queste tecnologie ci permetter di elaborare dati come il . If this is the direction Dell is going, I will no longer purchase their products. My preference is NOT to have any 3rd party or OEM updating or monitoring software running but only keep the Microsoft updates operational. cost me just $300 with an SSD included and was about 95% new looking. The 1 year Dell Extended Warranty plan for mid-range laptops costs about. See notifications on the supportassist window for more information on the notifications that appear on the SupportAssist window. Monthly Subscription Premium Support Plus: 7x24 Technical Support. Apple then made an appointment for the customer to visit the Genius Bar for further troubleshooting, and HP wanted the laptop shipped to them for service or a refund. Dell commissioned Principled Technologies to simulate a support case using Dells Premium Support with SupportAssist against the top-tier support of Apple, HP, and Lenovo, and the call time for Dell support for a broken hard drive was 4m 05s. this was helpful. How much is a 1776 to 1976 quarter coin worth. $0.00. I lived in fear of the SupportAssist trashing my work. my article on where to get driver updates, https://www.pcmag.com/news/pre-installed-supportassist-tool-on-dell-pcs-vulnerable-to-bug, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License, https://askleo.com/creative-commons-license/. Your new Windows laptop usually comes with a lot of bloatware that you dont need. My warranty ran out in 2015 and I've been able to run SA until May 2018. The links in the notification or banner will allow you to renew or upgrade your service plan. My coverage for SupportAssist recently expired. Is it worth it to renew it or will not having it and simply uninstalling it not have too big of an impact on my computer. Windows XP: Click Add or Remove Programs. As an update to this. And it's not really all that possible, even today. $99,358.80. When done, I just uninstall Support Assist. It is free. What is the asking price? SupportAssist also evaluates the health of your servers, storage and networking devices to eliminate downtime before it even starts. Books - Accidental Damage Service (for liquid spills, drops, etc.) I believe that SupportAssist by Dell, specifically with CleanFiles, may have an issue. Michael, if you are able to determine the exact model of the Ethernet drive in your machine, you could also go directly to the manufacturer of the hard instead of Dell. For "desktop" PCs I surely agree. Is SupportAssist a limited service? I agree with Melvin. A new battery can be purchased at the Dell Batteries and Adapters website if your battery warranty has expired. I had SupportAssist on my Dell Inspiron laptop (purchased around Sep 20). Premium Support with Onsite Service After Remote Diagnosis, 1 Year. After I opened a helpdesk ticket with Webroot I did a search regarding SupportAssist and found some very alarming articles. Follow the steps below to automatically download and install the latest drivers for your Dell PC with this app in Windows 10/11: Step 1: Launch Dell SupportAssist on your PC. But the battery bought elsewhere has 1 year warranty. Eventually, those issues just went away by virtue of taking updates as they were made available by Dell and installed vis SupportAssist. I get this red banner on the optimize window saying my service plan has expired. What are some of the criticisms against humanistic psychology? (That almost, but not quite, goes without saying. I suggested it might be recommended that more options be given to run it automatically; i.e., have the ability to chose the tests to run automatically.Note: In my last post, there was a typo of an extra 9. Depending on the type of system acquired, you may be able to extend your warranty from 2 to 4 years, increasing the time that you will be supported by Dell. CS-VHDA-016401006973-PREMIUM SUPPORT REN. Providing 3 years of coverage, this manufacturer warranty upgrade features on-site hardware and software support. 0. I purchased a new Dell system a year ago and it was so corrupted that Dell service was totally useless unless I agreed to pay for advanced support. It is currently available in the USA and Canada on Dell Inspiron, Alienware, Venue, and Chromebook products. It promises to significantly reduce the amount of time spent on the phone when there is an issue, and the support can encompass anything from hardware to software. Follow the prompts. The average laptop servicing charges in India ranges between Rs. How much does it cost to renew Dell Support Assist? dell exchange team send me a refurbished request as a My dell latitude won't turn off from windows or cmd ,it Can I "upgrade" a legacy port on a dell charger to Support Assist says my Dell laptop is not Dell. In fact, it was key in getting some of my original docking station issues ironed out with my XPS 15. However the Support Assist app is not updating and keeps stating that my warranty is about to expire. Dell Support Assist, formerly known as Dell Support Center. SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. With the competitors, they simply removed the hard drive entirely. Theres a huge difference. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Today Dell is unveiling a new offering in the world of after purchase support which they have dubbed Premium Support. My Dell computers come with it, it runs on a schedule, and I just let it happen. Press question mark to learn the rest of the keyboard shortcuts. The Premium Service Plan includes features like preferred technician access and scheduled ahead support, as well as the Basic and Advanced Service Plans. Of course others will have different experiences and opinions this is the internet, after all. Im surprised their support people didnt present that as an option. In the right pane, select or clear the SupportAssist OS Recovery check box to enable or disable the automatic start of SupportAssist OS Recovery. Every day Id be running my computer and it would suddenly go to a white screen and SupportAssist would tell me that it had checked the SD card, and the memory was just fine. Never mind, I was confused and the reply from charros above was helpful :). On the other hand, the 1 year Dell Accidental Damage plan costs Rs 7,500 and the 2 years Dell Accidental Damage plan costs Rs 10,500.Nov 4, 2016. Dell is here to help. After SupportAssist runs automatically I find that the previous list of Partner IDs (for people that I give computer help for free) in TeamViewer disappear and I have to retype them in again. Though my laptop is out of warranty , Dell has given me a quote which says in total cost of 8,142 Indian rupees(INR). Then I must again enter a code. If it comes pre-configured to run on a schedule, let it. 300 12,500.Jul 11, 2021. 1. I think a move towards self-hosting for a lot of the currently cloud-ce https://t.co/zLbZarVisH. The SupportAssist tool will report this as support being expired. Being wary of "optimization" software, I have avoided using SupportAssist. Choose Update and Security. thanks! Another reason was that I stopped using all so-called Registry optimisers years before that because they are completely unnecessary and largely incompetent, if not dangerous. However, a pre-installed manufacturer cruft can pose a significant security risk from time to time, which is why you should immediately update or uninstall Dells SupportAssist. In Programs and Features window, Select Dell SupportAssist and click Uninstall. It will also install drivers if you let it. Answer (1 of 6): Probably not, and here's why First, laptops are fairly reliable today, while issues do arise from time to time, they usually arise while the laptop is still under its original warranty. Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam. . Click the Uninstall Updates link. Is it necessary to renew Dell SupportAssist. Apple and Lenovo were about tied at 25m 44s for Apple and 25m 49s for Lenovo, with HP at 40m 40s. Jan 12, 2016. Vulnerability found in Dell's SupportAssist: How to fix it. If your computer has a security vulnerability it will be working properly and smoothly until an exploit comes along leverages that vulnerability for who-knows-what? Closed TeamViewer4. 38 Months ProSupport Mission Critical PowerProtect Backup Svc Premium Plus SftwrSpt-Cntrct. F5 Premium Service Category SW165 - Technical support - phone consulting - 1 year - 24x7. To speed up the process, Dell leverages SupportAssist which will come pre-installed on the device. $99.00. If you're paying 10%. Press Win+I to open the Settings app. That was just the call time though. Get Discount. This message appeared once a day, and at random times. Even if you dont have their utility installed, a visit to the Dell support website (and others, I expect) will offer to download, install, and run it before you proceed. It is free. My Labrastaff Bruno certainly looks imp https://t.co/SSZT4FYUX1, @NWSPortland Thanks! My advice on that would be to let SupportAssist do it Dell know your hardware better than MS. After Windows Update has run, use the Windows Disk Cleanup utility to do a first pass of cleaning your drive it is very good and much safer than CCleaner ever was. Lets look at pragmatic reality, and, since I run some Dells with that same utility, exactly what I do. Learn more about warranty renewal options here. It may try to encourage you to pay for a service contract extension. The other functions I dont use because Windows already has built in tools that perform the same function. A progress bar shows you how long it will take to remove Dell SupportAssist. $99.00. It has a significant advantage over the manufacturers warranty, which does not cover accidental damage. Create an account to follow your favorite communities and start taking part in conversations. And also shows the new warranty period that is . [1] According to the company, Dell SupportAssist is "a control panel for system tools and diagnostics. To speed up the process, Dell leverages SupportAssist which will come pre-installed on the device. In SupportAssist Uninstall prompt, Click Yes to uninstall. SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year.Jun 2, 2015. Warranty Renew with Support Assist. Windows XP: Click Add or Remove Programs. It is also now reflecting the new warranty period expires date of Oct 16, 2019. When reaching out to a manufacturer for assistance, Id also expect them to insist, or at least strongly encourage, you run the utility to bring your machine as up to date as possible before proceeding. For a while it kept re-installing itself. By continuing to use the site and/or by logging into your account, you agree to the Sites updated. YouTube - SupportAssist is available at no cost to customers and no premium services warranty is required for the basic features. Moved from W10 Support to W10 Discussion - Hamluis. SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. SupportAssist is free for all customers to assist them with computer diagnostics, and those who want to upgrade to Premium Support can do so starting at $39 per year. Each one had a different opinion as to the latest version of the Ethernet driver. http://www.principledtechnologies.com/Dell/Premium TSMC's 3nm Journey: Slow Ramp, Huge Investments, Big Future, Micron Launches 9400 NVMe Series: U.3 SSDs for Data Center Workloads, CES 2023: QNAP Brings Hybrid Processors and E1.S SSD Support to the NAS Market, CES 2023: Akasa Introduces Fanless Cases for Wall Street Canyon NUCs, CES 2023: IOGEAR Introduces USB-C Docking Solutions and Matrix KVM, CES 2023: AMD Instinct MI300 Data Center APU Silicon In Hand - 146B Transistors, Shipping H223, AMD Announces Ryzen 9 7900, Ryzen 7 7700, and Ryzen 5 7600 Processors: Zen 4 at 65 W, AMD Announces Ryzen Mobile 7045 HX-Series CPUs, Up to 16-Cores and 5.4 GHz for Laptops, ASRock Industrial's NUC(S) 1300 BOX Series Brings Raptor Lake to UCFF Systems, CES 2023: HP Unveils Dragonfly G4 Notebook for Business, CES 2023: Plugable Introduces New Flagship Thunderbolt 4 Dock and USB-C Hub, Intel Announces Gracemont-based N-Series Processors For Entry-Level Mobile and Desktop Systems, I can't even have a long soak in the bath without Bruno giving me the "y u ignoring me" look https://t.co/95mWSaBhtl, @TheBenjiLife I've seen better laid-out rural pantomimes on a budget than Richie Rishi can muster up at PMQs. Even after your warranty has expired, Dell can repair systems with a one-time hardware repair service. Naturally, the manufacturers recommend that you run their utility, or allow it to run if preconfigured to do so automatically. I never had a problem with it, but I would actually not install it until you have some problem that requires you to call Dell. Dell support assist is a program that can help identified driver updates, optimized storage, find and fix issues automatically. Windows Update runs automatically, although you can suspend parts of it with Windows Pro, so that takes care of things like security and Windows updates for you. Less frustration and more confidence, solutions, answers, and tips in your inbox every week. I was clearly just confused lol. I did an update install of the Support Assist software app. It contains extensive help sections for online . Thats a great observation, and honestly I kinda overlooked manufacturer-supplied support tools like SupportAssist in my article on where to get driver updates. Shouldn't be a charge for that. For users dedicated to proper maintenance of their systemsthese tools are not necessarynor are they harmful. Unlike traditional support, where it is a reactive model based upon the customer having an issue and reporting it, Dells SupportAssist software monitors the system and, assuming you have an active subscription to the service, sends Dell notifications of issues with the device so that they can reach out to the customer through whatever means the customer prefers, so Dell can call or email letting them know that there is an issue. Second, the SupportAssist tool will keep working, and driver and BIOS updates if any are available will continue to be installed if you like. SupportAssist is available at no cost; however, features vary by service level entitlement.