8000 AbsoluteCare - programmes for all fabrics. PROG. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. Otherwise, replace the drain pump with a new one. Error codes in washing machines are there to warn users of any malfunctioning. Editor, Marcus Herbert. Step 9. Kinked outlet hose. Step 7. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. When this error happens, it indicates theres something preventing water from entering into the washer especially when you can hear water flowing from the water supply source. The motor triac controls the speed of the motor and the error means that your machine has no motor drive. They did everything as YOU described, and found a button and a penny. Move the program knob in OFF, then turn it to the second position on the right. I got a baby scarf stuck there. How to install a washing machine in the bathroom yourself. Take out the filter element, carefully examine it, place under running water, rinse well. Read this article to learn how to fix drainage problems in your Candy washing machine. Book one of our fully trained technicians to get fast, professional service. checking the performance of the pressure switch. Most errors are not serious and can be fixed easily at home. 7 - Problem with the engine. In the event of faults, the corresponding code appears on the built-in display. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). Slide your washing machines top panel back in place and apply the three screws at the back to secure it. We'll assume you're ok with this, but you can opt-out if you wish. 7000 DualSense tailored temperature for top care. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. If the fault persists, please arrange an engineer visit. E08 (or E17). These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. sj bk qb tu gw ay ur fh hy. We accept all major credit and debit cards. There is a pause of one second before starting. 4. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Make sure the drain hose is in the appropriate position and correct height. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. Straighten all curls and remove the hose if they are permanent. Step 7. The machine has earned! Step 3. Unscrew the filter and pull it out, then inspect and rinse under running water. All the LEDs will turn on. With the device switched off, press and hold the START / PAUSE button for 5 seconds. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. Turn off the washing machine. Check the drain pump filter for clogs and clear them too. Simply select the relevant problem from the list shown, and click on the solution. You can check it behind the machine. Do not forget about the filler valve, which can jam during operation. Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. The heater element is mounted a the base of your washers tub. Check motor brushes for wear and tear. This work qualifies as very complex, it requires maximum concentration and attention. Heres how to do this. Switch off and unplug your washing machine. Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. The liquid is taken through the container for household chemicals used in the pre-wash. In general, we clear of garbage and gently wipe. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. (less than 10cm into the drain). Before placingthe Washer into Test Cycle Mode, the appliance must be empty. Check the drainage hose for possible kink or twist. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). Keeping the selected button pressed, turn the program selector to 60 degrees, stopping it for a pre-wash. Release the first key immediately after all the indicators on the machine's panel light up. The machine's hatch is jammed or blocked. To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. If necessary, it must be freed from water. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. This key is on the left. 6 - Error in memory operation (EEPROM - programmed NMC). Secure the new board by snapping the retaining clips in place. Slide the soap drawer back in place. Then you can do the pump. In other cases, the motor will not spin at all. 1st class repair of AGA cooker and washing machine in one visit by Gary. Everything worked out! 6000 SatelliteClean - Our most popular dishwasher. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Answer: Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). ty . Its installation is easy to handle even without professional knowledge. However, lets not scare you, this happens very, very rarely when such an error occurs. Phoned bank holiday Monday, fixed the next day. The sensor responsible for the temperature is out of order. If theres damage to any parts, youll need to replace them. The machine has earned! Required fields are marked *. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. Check the drain pump for damages. Step 5. After cleaning, everything works wonderfully. However, they dont necessarily highlight where the problem lies and how to fix it. Throws error e20. Step 6. cj. Next, check the part using a multimeter. If you see that the Zanussi washing machine is generating an E20 error, unplug it from the mains and only then proceed with troubleshooting. To fix this problem, youll need to replace your washing machines heater. Wrong water level detected during loading. Step 3. The same error came out. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. All they do is give you an idea of where to start looking for the fault. Connect each electrical connector to its corresponding terminal on the new control board assembly. Having issues with your appliance? This may be due to clogging or equipment failure. Step 2. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. Make sure the drain hose isnt bent, kinked or trapped. The water inlet valve will be mounted at the corner of your washing machines cabinet. How to clean a clogged drain in a washing machine? The E20 code refers to a fault in the draining. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. Turn the water inlet valve counter-clockwise and pull it out of the washing machine. E06. To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. In addition to this designation on the screen, the Zanussi washing machine will emit a specific signal, which will be repeated twice. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. Find the answer to this and other Appliance questions on JustAnswer We use cookies to improve your experience. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. There is a 5 second interval between flashes, so you have to be patient. The Error code E20 in a Candy washing machine is a drain problem. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. Step 1. Inspect the unit in stages, starting with the simplest and moving to a more complex one. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). Check the main wash heater NTC sensor, that must be taken into consideration. Check whether the motor connector is bent or not properly connected. Candy Go, Smart, CO And COS Washing Machine Fault Codes. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. (Same as Error 21 or E21 error). This inscription indicates that the previous program has not been completed. Disconnect the hoses connected to the water inlet valve assembly (make sure you take note of the positioning of the water inlet valve connectors). Step 6. Step 3. Check the main PCB, replace it if necessary. Check the drain pump for any damages. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). (London Only - Coverage Area) This is a rather painstaking and serious work, for which even masters are reluctant to undertake. unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. The pre-wash water inlet valve checking. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. 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