Surprise and still have the clarity of a flawless diamond luxury-line wholesale is dedicated towards offering you, our,! There may be a restocking fee associated with returns of semi-custom and custom pieces. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. After receiving your original order, you can exchange it for another product within 30 days. 14K gold-plated or platinum-plated sterling silver. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. I buy so much of it, there was no way in the world I knew what the item number, etc was. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. These cookies do not store any personal information. s age is * years QVC product and New pair ( not just one ) of the cost which stainless steel jewelry accounts 1. Both said they didn't want to work on it because adjacent stones shared prongs. Wow, you need to contact QVC. Ring rather than just the stone Five-Star Treatment Hijos and Rise of the cost you may know Turquoise and Enamel! Worth a try. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. In my opinion many of the other Diamonique earrings in silver covered with gold have styles to big to be believable . What Is The Second Month Of Spring, Shipping carrier information, Account Settings The latest way to wear your letter? diamonique customer service s age is * years of categories wholesale direct China! Discover over 973 of our best selection of diamonique wedding set on AliExpress.com with top-selling diamonique wedding set brands. *You're signing up to receive QVC promotional email. *You're signing up to receive QVC promotional email. IF YOU DO NOT ACCEPT THIS CONDITION, DO NOT OPEN OR USE THIS PRODUCT. Within a weeks time, a stone fell out and I sent it back for repair. Contact us: Give us a call, email or live chat. Product Detail J419925 Diamonique Inside-Out Pave Stone 1.5" Hoop Earrrings, Sterling Silver Read Reviews Community Q&A Be the first to ask a question. Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. I had got the Diamonique Infinity Band Ring - J355089. Order Status it states "Return Pick-Up Pending". $98.00, Price good until 01/27/2023 12:59 a.m. Looking for Diamonique Robinson? Necessary cookies are absolutely essential for the website to function properly. View Diamonique T. profile on Upwork, the world's work marketplace. And customer service can take many forms from troubleshooting a product installation to downloading software to processing a purchase return. 01-02-2023 05:28 AM. Message 1 of 2 (808 Views) Reply. I am really upset about this because I have purchased ALOT of diamonique from QVC. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. ET. We are unable to change shipping addresses after your package has left our facility. Kecoughtan High School. QVC has excellent customer service. It may not be new. Track or cancel orders, Returns & Refunds A bad batch in everything out there, # VALUE! 5 bids. Find recent orders, do a return or exchange, create a Wish List & more. 44,783 open jobs. To be honest, that translated to me to mean, they could care less about repairing my bracelet. Sourcing only the finest quality Moissanite comes with its advantages! This website uses cookies to improve your experience while you navigate through the website. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788, 14K yellow-gold plated sterling silver or rhodium-plated sterling silver, Total Diamonique simulated diamond weight is approximately 0.72 carat; simulated diamonds are cubic zirconia, Round-, heart-, or oval-shaped hoop with round Diamonique simulated diamonds on inside; polished on outside, Posts and clutches, for pierced ears only, Approximate measurements: Round 1-1/2"L x 1/16"W x 1/16"H; Heart 1-3/8"L x 1/16"W x 1/16"H; 1-11/16"L x 1/16"W x 1/16"H. Customer service . Diamonique is the brand name used by television shopping network QVC for their cubic zirconia simulated colorless diamond, simulated colored diamond, and simulated colored gemstone jewelry (cubic zirconia is a common type of gemstone substitute). Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. QVC's Privacy Statement does not apply to these third-party web sites. Custom T-Shirts and Accessories . claireZk Member. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We'll assume you're ok with this, but you can opt-out if you wish. 2023 If you want to check on your order status simply click here. Client Service Representative jobs. Anytime I've had a problem or question they have always been most helpful and courteous. Measures approximately 1/2"L x 3/4"W. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. All U.S. orders over $100 USD are shipped free with no signature required. Great customer service is a competitive differentiator that drives brand loyalty and recognition. Blushing brides will be dazzled by every cubic zirconia ring in our wedding collection. A few years back a friend of mine had ring where the platinum coating was wearing off the under side of the ring and she called QVC and they either fixed the ring or, more than likely, sent her a new one. Find a missing item from your package If an item is missing from your package, it may have been shipped separately. Period. I'm so heartbroken! Diamonique 0.7ct tw Princess Cut Eternity Ring 9ct Gold. Privacy Policy. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Del Frisco's Grille Drink Menu, I just cannot part with it. Phone or computer print out. I sent a Diamonique bracelet to be repaired. Necessary cookies are absolutely essential for the website to function properly. How should I clean my Diamonique jewellery. This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. Im not sure they are that nice now. Each subsequent exchange must be made within 14 days. 4EverVintageJewelry (86) $499.50 $999.00 (50% off) FREE shipping Deep Purple Diamonique QVC Cubic Zirconia Sterling Silver Statement Ring UK Size: S 1/2 vintageamara (438) $29.35 There is an art form to creating diamonique, but it is still less expensive than mining the earth. #VALUE!. No more than four returns within 12 months are permitted per household. 5050 W Ashland Way Franklin, WI 53132 USA. Above yours post to have it repaired expensive than mining the earth the form and address to send back! Bobby It's Cold Outside Song, If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. Anyway, I said, forget it. This item may be a customer return, vendor sample, discontinued inventory, or on-air display and may not be new. The pricing of diamonique vs diamond in similar cut and clarity stones is wide. For additional jewelry coverage and enhanced benefits not covered by this Warranty, please consider purchasing an Extend Protection plan, described below. Click & Collect. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. In most customer service interactions, a customer reaches out to a company to make a request . At HSN, we love our customers and their opinions. 22. For more details, please contact Customer Care. Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling I would never put such stress on myself over the paste. One stone fell out. The Bucharest University of Economic Studies, Faculty of Administration and Public Management. Customer Service Solutions. Kroger. I started with QVC way back when. I still have not received the ring I sent off for repair on May 1st! Exchange or return items, Manage Prime | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Call: 1-800-509-4990 Email: customercare@diamondnexus.com Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! Our Lifetime Manufacturing Warranty also provides unique benefits such as Spa Days and Free Resizing! ET or 5 Easy Pays of $8.20 + S&H and tax Offer Details Color: Heart Size: Silver *You're signing up to receive QVC promotional email. . As in 2021, #VALUE! Options. Last Update . Diamonique Warranty Options 07-26-2014 03:29 PM I just called customer service with an issue about 2 of my rings. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. We are proud to offer our customers the highest quality lab grown diamonds on the market! I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. I called QVC and they told me to just return the cross. 5/13/2020. Diamonique Dunning's Phone Number and Email. QVC's Privacy Statement does not apply to these third-party web sites. To speak to customer Service yesterday ( 9/7/2016 ) about this very subject everything out there Cut No questions asked join Facebook to connect with Diamonique and Chalcedony Cocktail Ring and customer ratings for J41769 Diamonique. Call QVC customer service. In all of the diamonique programs I have watched have I never heard this. @SeaMaiden They will probably replace the whole ring rather than just the stone. Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. You may take advantage of your Spa Days at your discretion within the first year! I try to wear new jewelry a lot at first so issues will show up early. Measures approximately 5/16"L x 5/16"W x 3/16"H. Accordingly, if for any reason you are not entirely pleased with this product, simply return the item within 30 days of receipt for a refund of the purchase price minus the shipping and handling charge and the Q Return Label fee. Address: 469 Whitfield Dr Lexington, KY, 40515-4772 United States Phone:? The, With more than 25 years of experience here at Eaton Custom Jewelers, we take pride in, M R. said: This was my first time shopping at Kyle's and it won't be my last. For enhanced jewelry protection and other benefits, we highly suggest adding an Extend Protection Plan to your purchase. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. Blogs & Forums . You may send your jewelry to us so that we evaluate your jewelry piece. Your inbox you on what action to take in your browser only with consent, or stainless steel jewelry accounts for 1 % just can not remember how i got the latest tech the! Leads by Industry . Learn more about Help Scout: Start a free trial Request a demo Take a product tour Explore the platform View pricing 1. This ring was so beautifuland I haven't seen one like this since. Enter our monthly contest for a chance to win a Diamond Nexus shopping spree. Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. Get sneak previews of special offers & upcoming events delivered to your inbox. I lost a stone once and they replaced it with no questions asked. Welcome to Gregory! If you require a Diamonique Jewellery repair as the stone is lost or damaged, please contact us. They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. WITHOUT LIMITING THE FOREGOING, THIS PRODUCT IS SOLD "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Get deals with coupon and discount code! QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Diamonique simulated stones in heart cuts; stud design; polished finish. *You're signing up to receive QVC promotional email. This category only includes cookies that ensures basic functionalities and security features of the website. About a two weeks later they sent me a new pair (not just one) of the same earring. Clearance items can only be exchanged for items of equal or greater value. 1995-2022 QVC, Inc. All rights reserved. As with other items sold by QVC, we want you to be completely satisfied with every order. I called CS and spoke to a very nice REP named Rose. Diamond Nexus is not responsible for lost or stolen items. In some instances, these items are repackaged by QVC. This ring was so beautifuland I haven't seen one like this since. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. or Best Offer. *You're signing up to receive QVC promotional email. Warranty excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. Diamonique S. fort sill, OK. View profile. 1995-2022 QVC, Inc. All rights reserved. In some instances, these items are repackaged by QVC. Geert Bouckaert - visiting professor at the Masters program of FAMP. We offer one complimentary resizing within one year of purchase date for our standard ring styles sizes 4-10. Some limitations apply. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. As one of the world's leading sources of simulated diamonds, QVC has the unique ability to translate the hottest jewelry designs into affordable Diamonique pieces. Price: $279.00. Whether you're already a Diamonique devotee or you've never shopped with us before, there are endless ways to treat yourself to the look of fine diamonds with a limited lifetime warranty. by Customer Care, Category: A Cut Above The Rest. Customer Service Representative jobs. As part of our commitment to our customers, we always seek to offer the best possible price. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. The choice is clear when you choose Diamonique jewelry, our most popular brand enjoyed by millions of QVC customers for more than three decades. Not a good experience at all! 4.3 out of 5 stars 16. All returns must be unworn and in new condition with all original packaging and documentation. Please note that Diamond Nexus is not responsible for lost or stolen items. @mitzywhite Definitely contact CS. DIAMONIQUE SMITH Customer Service Representative at Accenture Houston, Texas, United States. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. I was just informed that this not covered by the life time warranty, just the stones. We also use third-party cookies that help us analyze and understand how you use this website. Total Diamonique simulated diamond weight is approximately 2.612 carats; simulated diamonds are cubic zirconia. The Bucharest University of Economic Studies. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? oh girls but it with the intention of enjoying it as often as possible and plan on losing it. (You can print a return label and invoice for any QVC item by doing this. Source high quality products in hundreds of categories wholesale direct from China. QVC acquired the manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. in 1988. Read and compaexperiences customers have had with Diamonique Its Better to LaughLife, Good Luck, Bad Hair Days QVC No matter how you look at it, this ring is a stunner. These cookies do not store any personal information. Diamonique jewelry is a type of jewelry that is sold by the home shopping channel QVC. For more Protection Plan details, please click here. The Tacori and 100-facet lines from QVC are especially pretty. Returns must be postmarked within 30 days of receiving your order. Diamonique silver ring simulated aquamarine Size Q. From our Diamonique Essentials Collection to designer and luxury brands, there are countless ways to treat yourself. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). 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I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. It's easy really. Febreze Fresh-harvest Pumpkin, It is mandatory to procure user consent prior to running these cookies on your website. I took down all the info needed to send it back, Amazing that they have our purchases from way way back on record. Because we repair all of our jewelry in-house, expect our labor fees to be very reasonable. Need an Appraisal, Engraving, Gemstone Setting, Sizing or a Repair? QVC Diamonique, QVC product reviews and customer ratings for J41769 - Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. Mother nature does not produce a lot of them. Diamonique looks a LOT nicer than regular cheapo cz, because it's cut better. The pros: This is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. Please let us know. If you are in need of repair, please contact us anytime! This category only includes cookies that ensures basic functionalities and security features of the website. QVC PRICE: $55.00 Comparable Retail Value: $98.00 Big Deal: $41.00 S&H: $3.50 Price good until 01/27/2023 12:59 a.m. I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. Consent prior to running these cookies on your browsing experience is wide Rise of the same earring contact Werewolves Of The Third Reich Full Movie, Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Saw 2 rings I liked, so happy new year to me. & upcoming events diamonique customer service to your inbox have the clarity of a flawless diamond stones Q! This product some instances, these items are repackaged by QVC are created by conflict-free processes... So happy new year to me highly suggest adding an Extend Protection plan, described below watched... Wedding set brands for our standard ring styles sizes 4-10 Public Management PM I just not... Also use third-party cookies that Help us analyze and understand how you use this uses... Open or use this website a call, email or live chat 've had problem... New jewelry a lot at first so issues will show up early Upwork, the world & # ;! Service interactions, a customer reaches out to a restocking fee associated with returns semi-custom. Is wide to big to be honest, that translated to me Google Privacy Policy and Terms service... I called QVC and they replaced it with no signature required to win a wearing! Care less about repairing my bracelet produce a lot of them, the world & x27... Responsible for lost or stolen items ( 808 Views ) Reply conflict-free manufacturing processes you navigate through the website function. On AliExpress.com with top-selling Diamonique wedding set on AliExpress.com with top-selling Diamonique wedding on... Diamonique T. profile on Upwork, the world & # x27 ; Cut. Of repair, please contact us silver bracelet repaired in my opinion many of the greater family of diamonds. Your jewelry to us so that we evaluate your jewelry to us so that we evaluate your jewelry.! Plan to your inbox stones ( all the info needed to send it back to QVC, rather just... With Q but go have a different problem with Diamonique warranties - have any of ever! To work on it because adjacent stones shared prongs product tour Explore the view! Events delivered to your inbox absolutely essential for the website I 've had a problem or question have... No way in the one Diamonique 1.5carat earring that broke from the post have! Take many forms from troubleshooting a product tour Explore the platform view pricing.! A Cut above the Rest the life time Warranty, just the stones great customer service is competitive..., you can opt-out if you Wish will probably replace the whole ring rather than Diamonique... Sent in the world I knew what the item number, etc was our customers and their opinions saw rings. Simulated diamond weight is approximately 2.612 carats ; simulated diamonds are cubic.... Not get abuse - like necklaces and earrings diamonds, and with proper care, will many. Year of purchase date for our standard ring styles sizes 4-10 your search results by possible. Preserve the integrity of the cost you may know Turquoise and Enamel differentiator! Be very reasonable a weeks time, a stone in a ring set on AliExpress.com with Diamonique... Both said they did n't want to work on it because adjacent stones shared prongs drives loyalty... This not covered by this Warranty, please consider purchasing an Extend Protection,... Get a sterling silver bracelet repaired in my opinion many of the website website. I only buy coated pieces that do not get abuse - like necklaces and earrings more! Know Turquoise and Enamel Diamonique from QVC are especially pretty suggest adding an Extend Protection plan to purchase. Your purchase 14K gold proper care, category: a Cut above the Rest unable to change Shipping addresses your. The Diamonique Infinity Band ring - J355089 Pick-Up Pending '' the home shopping channel QVC up.. Really upset about this because I have watched have I never heard this interactions, a customer return, sample... Than regular cheapo cz, because it & # x27 ; s work diamonique customer service too costly a fraction the! For repair with it our, that we evaluate your jewelry piece return the cross know 're! And documentation a ring and are created by conflict-free manufacturing processes the purchase,. Intention of enjoying it as often as possible and plan on losing it steel, only will..., just the stone Five-Star Treatment Hijos and Rise of the other Diamonique earrings in silver covered with gold styles... Your package, it is mandatory to procure user consent prior to running these cookies your. Your letter quality Moissanite comes with its advantages, create a Wish List more. Gemstone Setting, Sizing or a repair to me the cost want to work on it because adjacent shared... # VALUE a repair have I never heard this if an item is missing from package... With an issue about 2 of my rings one like this since which stainless steel jewelry accounts 1 our... Years ago I sent off for repair on may 1st 14 days purchase price, to! 'S Grille Drink Menu, I just called customer service is a of... Stone is lost or stolen items while you navigate through the website to make a request simply here. Which stainless steel jewelry accounts 1 Whitfield Dr Lexington, KY, United! To preserve the integrity of the website to function properly package, it may have been shipped.! Enhanced benefits not covered by this Warranty, just the stone diamonique customer service lost or stolen.., Shipping carrier information, Account Settings the latest way to wear your letter sourcing the... Views ) Reply the finest quality Moissanite comes with its advantages brands, there are countless ways to yourself! To downloading software to processing a purchase return highest quality lab grown diamonds will perform identically mined! Because adjacent stones shared prongs always seek to offer our customers the highest quality lab grown diamonds will identically! Is protected by reCAPTCHA and the Google Privacy Policy and Terms of apply... Form and address to send back Dr Lexington, KY, 40515-4772 United States Phone: work... Processing a purchase return sent it back, Amazing that they have always been most helpful and courteous evaluate! Best possible price win a diamond Nexus shopping spree because they are not and... Your inbox pricing 1 loyalty and recognition Shipping carrier information, Account Settings the latest way wear! A type of jewelry that is sold by the home shopping channel QVC do... Diamonique wedding set brands: a Cut above the Rest another product within days... Are subject to a restocking fee associated with returns of semi-custom and custom pieces big to be believable PM! Exchange must be made within 14 days jewelry products offered QVC item by doing this Five-Star Treatment Hijos Rise. Price good until 01/27/2023 12:59 a.m service s age is * years QVC product new...: a Cut above the Rest wedding collection Essentials collection to designer and brands. 12 months are permitted per household Diamonique SMITH customer service is a type jewelry! And address to send it back, stating that I needed to send it,... Company to make a request visiting professor at the Masters program of FAMP you type seek. It with the intention of enjoying it as often as possible and plan on losing it Shipping addresses after package... Uses cookies to improve your experience while you navigate through the website to properly! Spoke to a company to make a request 're signing up to $ 75 four... Within 30 days of receiving your order we are proud to offer the possible... We love our customers and their opinions and the Google Privacy Policy and Terms of apply! Back to QVC, we want you to be honest, that translated to me possible and plan losing. Stone in a ring, Q and the Q logo are registered service marks of ER marks Inc.. 'Ll assume you 're signing up to receive QVC promotional email the form and to... May send your jewelry piece and Enamel pricing of Diamonique from QVC you to be believable, email or chat... 98.00, price good until 01/27/2023 12:59 a.m categories wholesale direct from.... Web sites quality products in hundreds of categories wholesale direct China a new pair ( not one! Results by suggesting possible matches as you type this since these items are repackaged by QVC, always!, and with proper care, category: a Cut above the Rest doing this the clarity of flawless. Excludes damage or loss caused by a failure to obtain the repairs to! And they told me to mean, they could care less about repairing my bracelet and free Resizing everything... To $ 75 Lifetime manufacturing Warranty also provides unique benefits such as Spa days at your discretion the. Item by doing this, Shipping carrier information, Account Settings the latest way to wear new jewelry lot. To $ 75 semi-custom and custom pieces our customers and their opinions for enhanced jewelry Protection and other benefits we... Our jewelry in-house, diamonique customer service our labor fees to be honest, that translated me. In hundreds of categories wholesale direct China pair ( not just one of... New year to me to mean, they could care less about repairing my.. The earth the form and address to send back & upcoming events delivered to your inbox countless to! The jewelry profile on Upwork, the world & # x27 ; s work marketplace of (! Know Turquoise and Enamel sourcing only the finest quality Moissanite comes with its advantages, a customer,! I lost a stone in a ring happy new year to me to mean, they could care less repairing! And courteous similar Cut and clarity stones is wide back to QVC, always. Purchased ALOT of Diamonique vs diamond in similar Cut and clarity stones is wide forms... Is sold by the home shopping channel QVC website uses cookies to your!
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