David is a highly gifted and very experienced General Manager who has not only coped with the arduous challenges of opening three full service hotels in three years, whilst continuing to manage all of them, but has successfully navigated a way through the pandemic growing market share, maintaining high levels of guest satisfaction and exceeding financial expectations. As we approach the festive season, what do you have planned for this period?We have a host of magical festive offers and activations in store for our guests. Bill is leading the hotel team of over 1,000 associates and more than 50 nationalities and is responsible for every aspect of this 1,608-room landmark, having already led the team to significant operational success. Under his leadership, Hiltons portfolio in the region will more than double in the coming 3-5 years, with 180 hotels in its development pipeline across luxury, full-service and the mid-market brands. In 2017, Cordon was appointed Area Senior Vice President for MEA responsible for leading operations and delivering business growth and profit across the groups largest area. In 2021, Sunset introduced ten new brands, including SUSHISAMBA, Aura Skypool Lounge, METT Hotels and Resorts, Isola Ristorante Italiano, Folie Restaurant & Sea, and RAISE Fitness & Wellness, taking its portfolio to over 30 venues. Sofitel Dubai The Palm has scooped a number of top titles at the World Travel Awards. Sofitel Legend Metropole Hanoi has tapped a veteran of the hospitality industry, William J. Haandrikman, to lead the Grand Dame of Vietnam and its 650 hotel Ambassadors as general manager. His leadership and mentorship ensured that teams, partners, and guests were always informed on Accor strategies and activities that were implemented to support the different stakeholders. Its a modern representation of French hospitality sophisticated without being pretentious, coquettish without being cheeky. My career in hospitality technically started when I worked at a family friends restaurant, as a teenager, to earn a bit of pocket money. A 1,5 km del Anantara The Palm Dubai Resort. . It has been recognised by high luxury brands as their preferred venue to host the most celebrated events in the UAE. Our restaurant, Les Cuisines, has had a magical makeover for the festive season. Staff welfare and happiness is another key area of focus and Thomas maintains an open-door policy for all Armani Ambassadors as well as fostering a culture centred on team member empowerment. Its no coincidence that the group has been repeatedly recognised as the regions guests choice. More than 1,500 guests attended the exclusive soire at the resort, which is located on the east crescent of the Palm Jumeirah. Over the course of Emmas career, she has seamlessly transitioned from independents to large global hospitality companies. mayo 29, 2022 . 2022 9 - 5 . Celebrating its first ten years in 2022, SHG aims to reach over 50 operating venues in 14 countries and will continue to expand with a robust pipeline of new openings for 2023 and beyond, not only in the Middle East but also in Spain, Italy, Greece, and Morocco, to name a few, confirming its status as the leader in hospitality management in the UAE. Home Gallery Sofitel The Palm reveals senior management team, Meet the team at the 361-key property on Dubais Palm Jumeirah. Established in 2014, Awj Investments is a fast-growing Food & Beverage Holding Group headquartered in Dubai. His innovative strategies demonstrate his commitment to ensure high levels of productivity and resource efficiency. Fakhreddine was the visionary behind several concepts that helped cement Dubais global dining and nightlife reputation, by introducing famous Beirut exports such as Seven Sisters, Antika Bar, BO18 DXB, February 30, and Cafe Beirut to the UAE market. As Regional Vice President Middle East & Africa for Wyndham Hotel Group, Bani grew the portfolio from six hotels to 49 operational hotels and 20+ under development, developed five new brands and expanded the companys portfolio to the African continent. The Golden Group has become one of the leading groups in hospitality in Armenia. She has brought in brands from overseas, developed and conceptualised locally grown brands, and provided consulting and operational support for the local market. Christophe Schnyder is a seasoned leader within the hospitality industry, with over 30 years of experience that spans across several iconic hotels around the globe, spending the last 20 years in Dubai, UAE. 2021 was the year that Fakhreddine kept his finger firmly on the pulse of this ever-evolving city, whilst also setting his sights further afield. Little did I know, at the time, that it would snowball into a career with the globally renowned Accor Group. While being a resilient force behind the success of Emaar Hospitality Group, he has been successfully expanding the groups portfolio to key gateway cities and tourist markets internationally. We take guests to France from the moment they step inside. He understands that character is a differentiating element in hotels, and he brings this to life with creative and innovative ideas. When the weather in Dubai is pleasurable, there is nothing better than having dinner al fresco on one of the terraces overlooking The Dubai Fountain show. Under his leadership, the hotel achieved widespread global awards including 27 service-related accolades in 2018. Awj set out on its culinary journey with five unique concepts, all strategically located across popular tourist and dining destinations in Dubai. A Spanish national, Antonio has more than two decades of industry experience. The insights you gain from asking these will give you a competitive edge, and mould you for a more advanced role. Points of interest. Aloki Batra has been aptly referred to as Mr Brightside for his perennially optimistic approach to leadership at the world-famous FIVE Hotels and Resorts, (which includes the iconic FIVE Palm Jumeirah and Instagram favourite FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE, JBR). In a short time she has made a major impact, bringing a wealth of exceptional F&B talent into the business to build a strategic commercial platform, while being actively involved in Hiltons various ESG initiatives. Over the last years, Palazzo Versace Dubais managing director Monther Darwish put the property on the map, coming up with innovative campaigns aimed at increasing occupancy and revenue. He has enabled Jumeirah Group to weather the greatest economic storm of the 21st century (COVID-19) and has already broken historical performance records for Jumeirah Group throughout its 25-year history in Q1 of 2022. It is truly a magical experience. I am honoured to carry this trust and responsibility and extend my gratitude to our owner, who is always supportive and keen to explore various new opportunities to expand our amenities and services. Sofitel Boutique The Palm Jumeirah, East Crescent Road P.O. The recently opened Radisson Resort Ras Al Khaimah was highly commended in the Leading New Hotel category. Panos Panagis is a highly creative, detail oriented leader with a strong work ethic and passion for his job, he likes to challenge himself daily, whether it be cultivating his skills or developing talent in the Industry. In seven short years, Bani Haddad has taken the hotel management portfolio to 12 operating hotels, 947 keys, and 12 signed hotels in the pipeline, 2,000 keys, in the following countries: UAE, Lebanon , Kenya, Uganda, Ethiopia, Rwanda, Tanzania, the Democratic Republic of the Congo, Monrovia, Cameroon, and Ghana. Mehdi is always looking for ways to create the most memorable dining experiences for all guests as well as ensuring a great work environment for his dedicated team. Commented Maren Kuehl, General Manager, Anantara Al Jabal Al Akhdar Resort. In June 2022, Hilton partnered with Bunyan for Training, a local affiliate of Swiss hospitality management school Ecole Htelire de Lausanne, to train young Saudi talent willing to enter the industry. I was promoted to deputy general manager after 18 months and later served as the general manager for two years. He leads his team with true passion to allow growth and evolution within the industry. Palazzo Versace Dubai was also the first property to introduce a bidding platform for stays, while the F&B segment continued to be a focus for the property. Jan 2023 - Present1 month. A testament to all these efforts is shown via a quick search on one of the OTA sites or TripAdvisor, with the Rove Hotels consistently occupying the top spots in their category. For something a little more luxurious, guests can opt for the Presidential Suite package for AED 3,000 or the Royal Suite, starting from AED 5,000 per day. Copyright 2022 BNC Publishing. His start has been something to behold. Sofitel Dubai Downtown takes an uncompromising stance on five-star service, delivering only the finest experiences to its guests. His primary focus is to deliver a personalised and engaging luxury experience by combining distinctive characters of Omans local culture with his international experience. . Its within walking and driving distance to popular tourist and cultural destinations in the area and city. We also have plans of launching apartments as part of our mission to keep our guests safe and comfortable, now and in the future. Taking the lead for three hotel openings with total 1046 rooms within 4 years, in a competitive market, wasnt tough enough, the biggest challenge has been the uncertainty of the past 16 months. As Chief Executive Officer, Jos Silva is responsible for growing the Groups luxury portfolio through international expansion overseeing the next phase of dynamic growth whilst building on Jumeirahs extraordinary success over the past two decades, driving the company to a new era in luxury. . Despite the challenging times, the hotels have been able to sustain a retention rate of over 90%, demonstrating the loyalty to his team and their commitment to each other. Sofitel Dubai Downtown boasts an air of sophistication, a different concept of luxury; how would you position the hotel in the Dubai market and how has it maintained this positioning since its opening?Sofitel Dubai Downtown has a signature French identity, which is woven into its aesthetic, hospitality and guest experience. One of these was putting LPM Restaurant & Bar Middle East on the map and being officially recognised in the Worlds 50 Best Restaurants Middle East and Africa debut list in 2022, ranking Dubai and Riyadh in 8th and 42nd place respectively. Three years later, he received a lucrative offer to sell the business which he accepted, and then moved into the FMCG industry. His ethos at FIVE Hotels and Resorts reflects an ecosystem with high-quality property hardware and cutting-edge experiential software, which allows the brand to drive high performance (for both customer satisfaction scores and revenue records) and has, therefore, consistently outperformed competitors. Andrew leads with a passion for food & beverage and people. This makes a familys stay at the Sofitel Dubai Downtown even more enjoyable. In addition to working as GM at Hormuz Grand Muscat, A Radisson Collection Hotel, one of the most iconic properties in the capital, Panos Panagis contributions to Radisson Hotel Group extend far beyond one five-star luxury hotel with 231 rooms. Hailing from Lebanon, Fakhreddine has always been a visionary at heart. His passion and expertise in the hospitality industry is unmatched; he is truly a one-of-a-kind leader. Introducing the 3rd party management model to the region was quite a pioneering move by Bani seven years ago and it remains his legacy to hospitality in this part of the world. In the unprecedented times of COVID-19, Cordon ensured the hotel group remained resilient and on track for the rebound of the travel and tourism market. Mansour Memarian, an Iranian chef with German origins who has 25 years industry experience, has had stints at some of the worlds best restaurants. After two years in Thailand, I had my eyes set on Vietnam, where I worked with The Pullman Hotel in Saigon. Emma Banks leadership style is underpinned by assertiveness and empathy the sweet spot that will have a person not only marching up the figurative mountain, but most importantly with hundreds of people behind them. Calculate route. In contrast to traditional hotel management models in the region, Aleph Hospitality manages hotels directly for owners, either on a franchise basis for branded properties or as a white label operator for independently branded hotels. Another standout achievement has been the hugely successful opening and launch of lifestyle brands in the region such as SLS, 25 Hours and Hyde Dubai. Barbar was already an icon in Lebanon when it launched in Dubai and Riyadh, with a 45-year history to draw upon. Chef Mansour Memarian has brought extensive experience and a wealth of talent to Palazzo Versace Dubai, where he oversees the five-star hotels culinary and F&B operations including its six restaurants and two bars, as well as their catering services. He is undoubtably an industry heavy weight due to his leadership style, strategic decision making and extensive experience in the industry. The hotel includes 15 food & B=beverage outlets and banqueting facilities which includes 2 ballrooms, 18 meeting rooms and an external catering operation that serves up to 4000 people. In 2006, Cordon was recognised with the Alpha Forum Prize Younger Manager award by the British Travel and Hospitality Hall of Fame. David has an ability to inspire and lead his team while continuing to fight at the forefront and his capability to communicate and comfort the owners and external stakeholders are only some of the traits where David differs distinctly from many of his contemporaries. Guests can have some fun in the sun, while exploring live food and drinks stations and sipping on festive cocktails in the pool. The leading hospitality group has signed seven hotels last year, which include its expansion in Qatar and signings in Egypt. A peaceful sanctuary tucked away in a sublime, secluded location on the white sandy beach of Palm Jumeirah, the resort is part of the MGallery by Sofitel "Serenity . Sreejith Purushan has over 18 years of experience in the hospitality industry. From keeping the team healthy and fit by organising isolated fitness regimes, fun runs, or simply coming up with new ways of entertainment such as stay-home hobbies, story sharing, or cooking ideas, David was committed to supporting everyones mental wellbeing. General Manager (pre-opening & opening) at Sofitel Bar Calablanca Beach Resort & Residences . His quick thinking and bold efforts in the initial stages of the pandemic mitigated the impact on the overall business and his team, and soon pushed the hotels into a commercial recovery phase. Your Le Petit Prince Kids & Family Room comes cleverly equipped with family-friendly features, how does that steer your hotel towards a more kid-friendly direction and what are some of the other features that appeal to youngsters? Beginning with only seven staff members, the brand has grown to a team of 45 people who stand behind SLAWs mission to deliver only the best to its customers. Seven Sisters acted as a catalyst for the development of the food, beverage and entertainment brands that followed shortly afterwards in Beirut, Dubai, Doha, Riyadh and Erbil. Cordon has played a crucial role in Radisson Hotel Groups expansion in the region, hitting key milestones for the group worldwide and setting in place an ambitious five-year development plan to reach 100 hotels in the Middle East by 2025. Apart from the above David is also involved in facilitating the introduction of few international brands into Dubai in 2023. Emma Banks is responsible for F&B strategy and development across Europe, the Middle East and Africa, a remit which spans seventy countries and supports Hiltons trading and future pipeline of hotels. As the Vice President of Development, Middle East, Eurasia and Africa at Wyndham Hotels & Resorts, Panos Loupasis has overseen a number of important developments in the region for the brand. Guillaume Ferraz is the Managing Director for the Sunset Hospitality Group Day Life division, where he oversees all the groups beachfront and pool experiences. By 2019, Cordon looks after 50 properties in the Middle East with a total of 10,944 keys and 57 properties in Africa with a total of 11,373 keys. Emma is renowned for being a dynamic changemaker who naturally gravitates towards challenging environments, preferring to view each hurdle as an opportunity. TripAdvisor recognised some of the brands hotels as best of the best (TOP 1% Worldwide), and Hotels.com have recognised them through the Loved by Guests Awards 2021. All guest service starts from within, in order for us to offer unparallel guest services, we had to focus on our people and the value they bring to the brand. He is also committed to ensuring strong levels of productivity and resource use efficiency. With a BA in Hotel and Tourism Management from Notre Dame University, Adib joined Zaya Nurai Island, Abu Dhabi in 2016 as the General Manager prior to this he was the Director of Sales for the Middle East and GCC at Hotel President Wilson (Starwood Luxury Collection) Geneva, Switzerland. Those travelling on business, or digital nomads, can take advantage of the business facilities and dedicated meeting floor. He has held executive positions at many luxury brands including the Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi, as well as the award-winning Chedi Andermatt in Switzerland. SHG has a further 20 new openings in the pipeline for before the end of 2023, including in Doha, Riyadh, Manama, and Abu Dhabi. After having gathered a wealth of experience, coupled with my ability to speak in French and English, the Middle East called. Winner of several awards, Rabih was named Best Nightlife Entrepreneur of the Year 2022, as well as being included in the Middle East F&B Power 50 List. But lets briefly return to my time at the family friends restaurant. We also have the Mosaics Pool Bar on the fifth floor and Mafia Dubai, our latest entertainment addition, a nightclub. Being the Regional General Manager, he currently oversees 5 hotels in UAE and gearing for upcoming hotels in the wider GCC region. French-born Nicolas Budzynski describes himself as a dynamic and self-driven restaurant professional with a passion for delivering unique experiences to my guests. As a goal-oriented individual, he handles challenges with finesse with a forte in project and change management as alongside creating new concepts. 2 min read15 September 2022. With his eyes firmly set on establishing Jumeirah Hotels & Resorts as a globally recognised luxury hotel brand operating in the pure luxury segment, Jos Silva continues to be the driving force behind Jumeirah Groups growth into key cities and destinations around the world. Thomas thrives on the fast-paced, dynamic, unique, and rewarding demands of his role and his passion for the industry and Armani Hotel Dubai is driven by its amazing team members. Weve been thinking outside the hospitality box for a while, bringing in new initiatives and projects that havent been implemented anywhere else in the industry. Meet the propertys general manager, Caroline Trichet, who has been inspiring her team to always strive for more. Teaming up with associates from the hotel, the group is facilitating over 25 stray cats at the staff accommodation in Ras Al Khor where our furry friends are well looked after. Youve mentioned in previous interviews that your management style involves looking after your team, what does that notion entail to you?Yes, I care deeply about my team and want to see them scale. Although he has seen many successes over the years, these are a few of the most recent achievements to date: He successfully navigated Atlantis, The Palm through some of the most challenging years in hospitality history, not only to survive but to thrive, resulting in 2021 being the best year financially for the company since opening in 2008 (whilst also caring for over 3,000 colleagues). Hadil Al Khatib has managed to create a beautiful community offering help to women in the industry and support by collaborating instead of competing. On the top of the agenda; transparency and support. Now, the Hessa Street flagship store and the outlet in Riyadhs Tahlia Street, rank as the top two in the Barbars franchise, while the recently opened Doha branch is also making waves with the World Cup visitors. Please tell us a bit more about Accors commitment to fighting stereotypes with RiiSE?As one of the only female general managers in the region, my first piece of advice to fellow aspiring general managers is to harness their passion. The group have launched projects including Tab Dubai, The Other Side, Miss Tess, C La Vi and their newest, Hayal Dubai. Our Buy Now, Pay Later idea was a tactic to attract younger guests, the new generation who like to experience luxury with ease of purchase. Looking at the financials for 2021, the hotels are in line with their forecast and ahead of budget for the first 6 months. Achieving LEED platinum accreditation for the hotel and supporting ALUMNIs from different international hotel management schools to integrate the hotel industry once newly graduated is one of Slims priorities, along with ongoing mentoring and development plans to the senior management team resulting in reducing turnover. Elies contribution to business development within the group coupled with his impressive network of contacts has helped to increase the companys revenue and solidify ADDMINDs position as one of the top players in the industry. Both hotels have a 5-star classification according to the international classification standards. Throughout the lockdown, David didnt step foot out of the hotel, ensuring that his teams were looked after and never shied from questions. By 2009, he had set up Kalys Management, a management investment firm focused on hospitality projects in the region; by 2011 it had grown and evolved into Sunset Hospitality Group. Andrews key philosophy is to ensure high quality produce combined with warm and welcoming service. Timothy Kelly, the Executive Vice President and Managing Director of Atlantis Resorts and Residences has grown the business from strength to strength after coming on board in November 2017. Were working towards our current goals, while also building a much better world. Hotel Manager Treat your family to a luxury vacation they'll never forget at the Sofitel Dubai The Palm Luxury Apartments. As the founder of homegrown Indian restaurant Roobaru, Hersh Suri always had the dream of starting his own restaurant. My first role in the region was as the general manager of the Pullman Hotel in Jumeirah Lakes Towers. At a time when hospitality has shifted towards a more familiar path, Sofitel Dubai Downtown is carving its own set of rules. His colleagues and team members will assure you; David is not only someone who lives and breathes hospitality, he is a true leader that does not only take care of business continuity but also understands what is required to meet the expectations of stakeholders, employees, and communities. He thrives in achieving excellence in both guest and employee satisfaction and enjoys being extremely hands-on in all areas of the hotel to achieve the highest level of service. His relationship with the Gulf and wider region started in 2006 when he was appointed general manager for Middle East and Africa at a FMCG/healthcare multinational. As a second-generation restauranteur, Umut has the makings of a phenomenal restauranteur in his blood. Sunset welcomed the year 2022 with the opening of DREAM, a dinner and show concept that received amazing reviews from guests and the media worldwide. Marc Sittl began his career at Hotel Beatus in Merligen, Switzerland as demi chef de rang following several apprenticeships throughout Europe and the Middle East. I wanted to experience more of that, so I went on to pursue my bachelors degree at Professionnel dHtellerie Restauration in 1994. sofitel the palm general managertrees that grow well in clay soil texas. Stephanie Reichenbach is a celebrated entrepreneur and founder of Nara Desert Escape, Nara Desert Oasis, Nara in the City, Sonara Camp, Sonara Camp Al Wadi, The Nest by Sonara, Nara Nomad Secret City Tours, Nara on the Sea and Hike of Happiness. The Le Petit Prince Kids and Family Room comes with foldable bunk beds for a summer camp aesthetic and a smart TV in a kids alcove. 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