Marcos and Arcos were top notch. Booked table at cuzamil, it's their onsite restaurant. The other restaurant is called Cuazmil. Thank you to the Westin staff, you made my stay memorable! Trendy hot spot for locals and foodies a lik. For enhanced views, head to our Sky Lounge, the highest one on the island. *Mayan show every Friday at 7:30pm. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Oferta especial. We saw a huge eagle ray right in front while snorkeling and so many beautiful fish! We stayed on the 15th floor and had an amazing view of the ocean. The food was quite good. This will harm/kill it. My family and I stayed at this hotel for a week over the Christmas holiday and found this hotel to be nowhere near the level of any Westin (nor a 2 star Comfort Inn for that matter) I have ever stayed at. People were best and ready to render an incredible service. Wonderful stay! The days we were there there was a small current heading north, but we had no issues with that. The staff is very nice and try hard to make their jobs, but it is clear that: a) they are understaffed and b) they have not been trained at all. This is a perfect place for sports fans, with large TVs, lagoon and ocean views, and a spectacular bar made with recycled marine glass. We enjoyed it. Find a The Westin cancellation policy that works for you. These are ground floor, have a plunge pool, and a fantastic palm tree and ocean view. I wrote a review on my experience. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. The food for lunch and dinner, while sounding good on the menu, is inedible. Now, if you have SPG status, you will have access to the lounge for breakfast. And the pool bar during the day. If your plans change, you can cancel free of charge until free cancellation expires. If you like to snorkel this location is a dream. We love the open-air feel and high ceilings found in the Cabana upgrade. If you continue to use this site, we will assume that you are happy with it. The hotel was kind, and I really enjoyed helpful staff and very well decorated room. Please enter alternative dates. This room also is standard with a single King bed. Carretera Costera Norte Km 4.8, Cozumel, Mexico. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. Pathways and gardens connect guests to the many pleasures of our all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring our famed reefs. We recommend booking a free cancellation option in case your travel plans need to change. The staff is caring and attentive and the hospitality great, all the more reason that you should consider the Westin Cozumel while booking a hotel in Cozumel. The breakfast was superb, there are more choices than you could ever eat. The Westin Cozumel Hotel offers Presidential One-Bedroom King Suite, Classic King Room and One-Bedroom Oceanfront King Studio to choose from. Yes, room service are provided in The Westin Cozumel Hotel. Or at least did last year! The Westin Cozumel Hotel boasts a convenient setting in vicinity of San Juan Reef with a view of the Caribbean Sea. The information published here is to give the client an estimate of . We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. We loved the fact that we chose westin cozumel. We stayed at The Westin Hotel in Cozumel. Review. *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. Make Your Dining Reservations Early Featuring a captivating view of the Caribbean Sea from one of the hotel's top floors as well as the golf course and the city. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101318703', '');}, 'log_autolink_impression');Cozumel for 9 years now. The Westin Cozumel Hotel provides 2 restaurants where you can enjoy fusion and Peruvian dishes. The visibility was easily 100ft. 2.0 miles from Melia Cozumel. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. The buffet was less than desirable. We will share your comments with Sandra, Arcos, Wilder, Reyes, Guillen, Marco and Fernando to encourage them to continue improving and providing the best service, I am sure they will take into great consideration your opinion. And of course you can always swim and snorkel right off the beach. We could actually see fish swimming from the 15th floor. . Cozumel ; Find a cancellation policy that works for you. This is a lovely hotel!!! The food for lunch and dinner, while sounding good on the menu, is inedible. We can also host meetings and special events in Cozumel, such as destination weddings. Room was nice styled and large, ideal for 4 nights. Absolutely amazing stay in the peaceful area. We recommend booking a free cancellation option in case your travel plans need to change. Hotel Villas Colibri Suites & Bungalows 3 stars, Cozumel, Resort Viceroy - Luxury (adults Only) 5 stars, Riviera Maya, Hotel Wyndham Garden 4 stars, Playa del Carmen, Hotel Suites Costa Blanca 3 stars, Cancun, Hotel Costa Del Mar 4 stars, Playa del Carmen, Hotel Wyndham Grand & Villas 5 stars, Cancun, Aparthotel Blue Palms By Kamuvan 3 stars, Playa del Carmen, Hotel Krystal Urban Centro 4 stars, Cancun. After dive one our staff will swap your air tank, plus have a dry towel and fresh fruit ready for you. 24 Hour Room Service. - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. - See 728 traveler reviews, 1,292 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Out of this world cooking! Were checking available properties nearby. It took 5 minutes to reach Playa San Juan on foot. Really attentive, friendly, made my wife and I feel welcome. The Deluxe is available in one or two-bed options. Finally, you have the top-floor suites. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. From there you simply backroll onto the magical coral reefs of Cozumel and enjoy your dive. When you are diving with Salty Endeavors all we ask you to do is show up on schedule. You can get 2-tanks complete in the morning and just around the corner from the hotel you can get in 18 holes of golf after lunch. The only suggestion was to change in the public bathroom. Conveniently located restaurants include Buccanos at Night, Fernando Junior's Lobster House, and Beachclub Buccanos Bar & Grill. There, we had amazing service, good food and an excellent lounge with home made pasties and cakes, delicious appetizers in the evening, espresso, water, juice, cereals, etc. Also, be aware that there isnt a whole lot to do on Cozumel if u dont dive BUT there is a days worth to see if u rent a car and lots of water sports! Wheelchair-accessible parking and van parking available Food and drink Buffet breakfast available for a fee daily: USD 20 per person 2 restaurants 2 bars/lounges and 1 poolside bar 24-hour room service Restaurants on site Cuzamil Las Gaviotas Snack El Cielo Things to do 24-hour fitness center Full-service spa Outdoor pool Playground Sauna This luxury hotel is 5 km away from the centre of Cozumel. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. If you order bottled water at the restaurants they will charge you. San juan reef was located in 200 metres from the accommodation. Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Enjoyed every minute of being there, recommend Check-in was early, the service was friendly. Denver International Airport (IATA: DEN, ICAO: KDEN, FAA LID: DEN), locally known as DIA, is an international airport in the Western United States, primarily serving metropolitan Denver, Colorado, as well as the greater Front Range Urban Corridor.At 33,531 acres (52.4 sq mi; 135.7 km 2), it is the largest airport in North America by land area and the second largest in the world, behind King . They have a ceiling fan that gives a nice breeze as well. Go to the Presidente, its much nicer. Offering a walk-in shower and a separate toilet, the bathrooms are appointed with a hairdryer and bath sheets. Dining This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! We stayed at Westin Cozumel during New Years Eve, the hotel is beautiful but they where understaff, the room was great, spacious with an amazing view of the Caribbean Sea, we where able to see the fireworks of the entire Riviera Maya from our roomThe food was very good and the service was sometimes slow due to the fact that they where understaffed for the holidaysHowever there was one individual who made a huge difference on our stay, he is the only reason why we would go back, his name is Ian De la Rosa and he is part of the food and beverage department he went above and beyond to make sure we had an amazing stay, he would remember what we liked for breakfast and anticipating our needs, he also sent some amenities to our room and even made sure we had an space for our family dinner in New Year.Ian is the best asset that this hotel has and represents what quality, service and warmth Mexican hospitality means, we would definitely go back to this Hotel just because of his detail to attention that he had for us. The check-in and check-out were so easy. Ask W1178QRkarens about The Westin Cozumel, Ask alanjoseph55 about The Westin Cozumel, Ask sergiocapanna about The Westin Cozumel, InterContinental Presidente Cozumel Resort Spa, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites. 844-683-8959The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa phone number. Enjoy the Westin Heavenly Bed at home for a restful sleep every night. We had facials and massages by Sandra and Guillen. Banyan Tree Mayakoba - Puntuacin de los viajeros: 5.0/5. Outside of that, the hotel is very badly run. Yes, The Westin Cozumel Hotel provides Wi Fi in public areas. Aparcamiento gratuito. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. Being next to the beautiful beach. I will be back. Let your cares and worries disappear while lounging at our resort-style pool, surrounded by palm trees and sun loungers. *when snorkeling please do NOT stand on or touch the coral it can damage or kill it. Non-balcony, aka Classic rooms, do not have a two-bed option. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. PROS: *Hotel- very nice. It makes for the perfect place to sit an enjoy a Caribbean sunset. Last Name is required. The room was decorated very tastefully. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly . The Westin Cozumel is conveniently located near our harbor, near the golf course, and a short drive from downtown San Miguel. I also would, recommend much more comfortable chairs for the balconies! The staff was lovely. The food for lunch and dinner, while sounding good on the menu, is inedible. If you have not already done so, you may enjoy reading our blog about. Room service. I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. Wow I've never seen anyone leave a room so immaculate! Great location. Thats how they call it, but you will have a much better breakfast at a residence inn. We thank you for taking the time to post your comments after your experience at The Westin Cozumel.It is very satisfying to read that all went well and that our hotel and staff lived up to your expectations, especially Chef Alan. Really enjoyed that they had onsite restaurant Cuzamil, no need to go somewhere else. I am wondering if anyone in the kitchen, chef included, ever dined in a decent restaurant. Try the restaurants within walking distance! Tripadvisor performs checks on reviews. He's often out mingling amongst the crowd. the hotel itself is superb. Local specialities and a buffet breakfast can be enjoyed in the restaurant. If your plans change, you can cancel free of charge until free cancellation expires. Great works of art on the wall as well as peace and quiet. Sign in to get trip updates and message other travelers. The rooftop pool had no cushions out on any of the chairs, and none of the staff seemed to know where they were. You havent seen a sunset until youve seen one from your balcony overlooking the Caribbean. Restore your body and your mind with the ultimate mattress for comfort and support. Discover a unique balance of energizing adventures and relaxing amenities at The Westin Cozumel resort. they even remembered us from the . Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Some examples to prove this: we left our rooms early in the morning to dive and when we return at 2 or 3 pm our rooms were not cleaned. Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Overall, Secrets Aura Cozumel is the choice of most writers compared to Fiesta Americana Cozumel All Inclusive. *FINAL THOUGHTS: This is a super special hotel. Your compliments mean a lot to us as we strive to provide our guests with the best stay. I got free upgrade and liked it. The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. During times of uncertainty, we recommend booking an option with free cancellation. View from the window to the sea. The only suggestion was to change in the public bathroom. During your stay, experience one of the most popular beaches of Central . There was shampoo, conditioner, body gel, body lotion, Q-tips, sewing kits, toothbrush/toothpaste, shower cap, robes and house shoes. Dear danscheik, First of all, receive our warmest greetings from the Mexican Caribbean. Give it another couple of months and this property will be a full 5 star. Wake up Calls. What are some restaurants close to The Westin Cozumel? Its more fitting of a hotel than of a typical all-inclusive resort. We never ate lunch there. We went on multiple boat tours of the West side of the island from north to south and we were so happy we stayed at the Westin because the snorkeling right in front of the hotel was uncomparable! I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. Destination fee $1.30 per room / night I absolutely love this hotel. Please, select dates to see available rooms. He came from (ta && ta.queueForLoad ? Gaviotas is open every day for breakfast and lunch. Excellent hire for Westin HR and do not allow yourself to loose such person. Rooms supper clean as expected from Westin chain. It includes an in room minibar but with beer and soda only. I overall liked it and they upgraded my room and we had bought a last minute deal so the AI part was $25 each, a total steal. Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. Once I took a yogourt with cereals and they wanted to charge me $20 for it!Since when cereals are not part of the basic breakfast at the lounge. A Family run restaurant on the beach of Cozumel. If you continue to use this site, we will assume that you are happy with it. For more comfort a hair dryer, complimentary toiletries and a tub are provided. The Westin Cozumel. I would add a brief reef eduction to the check in procedure requesting guest to keep their bodies off of the coral. Simple things like no towels, no staff to clean rooms, very poor food service operation and just overall poor service. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. When I can stay at a roadside Comfort Inn in Ft. Wayne Indiana, and have a better overall experience, shame on Westin. Dinner was good-- most things are grilled at this restaurant. So friendly and accommodating. ft. 32% cylinder ~ $15 / cylinder, SSI or PADI scuba certifications ~ Price varies, Playa del Carmen Bull Shark dive ~ $120 per diver, Offshore Fishing half or full day ~ $550 and up, Contact Us Today to Begin Your Reservation Process, Professional Association of Diving Instructors, World Recreational Scuba Training Council, National Association of Underwater Instructors. Be careful! *Location- north end of the island. It is large with a nice big baja shelf area, and an enormous regular swimming area. Our staff will have your gear ready on the boat before you arrive. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. Stepping up the Classic balcony room upgrade during your stay, experience of. Viajeros: 5.0/5, the Classic balcony room upgrade Junior 's Lobster House, and an regular. Of that, the highest one on the island you will have a dry towel and fresh fruit ready you! After dive one our staff will have access to the lounge for and. At each visit enjoy the Westin Cozumel at Tripadvisor service was friendly a fan... Resort & amp ; spa phone number comfort and support locals and foodies a.. 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